WRITER is an enterprise AI platform for agentic work that helps organizations build, activate, and supervise AI agents grounded in company data and powered by its Palmyra LLMs. The platform brings together an agent experience, agent-building environment, graph-based retrieval, and governance controls so business and IT teams can move from experimentation to production on a common AI stack.
WRITER is designed for high-stakes enterprise workflows where accuracy, brand alignment, privacy, and control matter. Its platform is built to orchestrate work across internal knowledge and business systems, helping teams automate complex tasks, generate governed outputs, and monitor agent behavior centrally. Its multicloud availability and emphasis on interoperability also position WRITER for enterprises that want AI to fit existing infrastructure rather than operate as a separate silo.
Offerings, Capabilities, and Integrations
WRITER combines agent development, grounded retrieval, model choice, and enterprise governance in one environment. Organizations can create agents with no-code tools, visual builders, and APIs, then connect them to internal knowledge, business applications, and external model providers.
A core strength is controlled execution at enterprise scale. WRITER supports guardrails, granular permissions, approval flows, activity traces, observability, and centralized policy management so teams can supervise how agents access data and take action. Its integration approach spans collaboration suites, data platforms, financial data sources, and custom APIs through governed connectors, while framework and telemetry integrations help WRITER fit into existing engineering and IT operations.
Products and Services
- WRITER Agent: A conversational work interface that plans and executes tasks across connected enterprise data and tools, with support for governed connectors, repeatable playbooks, and workflow automation.
- AI Studio: A collaborative environment for designing, deploying, and supervising agents through no-code tools, visual building workflows, and API or SDK-based development.
- Palmyra LLMs: WRITER’s family of enterprise language models for reasoning, tool calling, domain-specific workflows, and multimodal use cases across agentic applications.
- Knowledge Graph: WRITER’s graph-based retrieval system for grounding agents in company data and improving enterprise search, question answering, and content generation accuracy.
- Trust & security: The governance and control layer for WRITER deployments, covering guardrails, permissions, observability, auditability, privacy controls, and enterprise deployment options.
- WRITER connectors: Governed integrations that let agents retrieve data and take action across enterprise systems through WRITER’s MCP gateway.
- Palmyra X5: A long-context enterprise model with a 1 million-token window, adaptive reasoning, and support for complex agentic workflows.
- Palmyra Fin: A finance-focused model tuned for investment analysis, financial document understanding, and regulated financial services workflows.
- Palmyra Med: A healthcare-focused model built for medical analysis and other regulated healthcare and life sciences use cases.
- Palmyra Vision: A multimodal model for interpreting images, charts, video, and handwritten text in enterprise analysis workflows.
Target Customers
WRITER targets large enterprises, especially Global 2000 and Fortune 500 organizations that want to move AI from pilot projects into governed production. It is well suited to companies that need outputs grounded in proprietary knowledge and aligned with internal policies, brand standards, and compliance requirements.
Within those organizations, WRITER serves both business and IT stakeholders. Common users include marketing, sales, support, product, operations, and other business teams, while technology and governance teams use the platform to control access, manage deployment, and supervise AI behavior. WRITER has clear traction in regulated and high-complexity sectors such as financial services, healthcare and life sciences, retail and consumer goods, and technology.
Cloud Integrations and Marketplace
- AWS Marketplace: WRITER has a transactable presence on AWS Marketplace, and its Palmyra models are also available through Amazon Bedrock for managed model access.
- Azure Marketplace: WRITER is available through Azure Marketplace, giving Azure customers a marketplace procurement path for the platform alongside existing Azure services.
- Google Cloud Marketplace: WRITER maintains Google Cloud Marketplace availability, including commercial access paths for WRITER models and deployments in Google Cloud’s Vertex AI and Model Garden ecosystem.
Key People
- May Habib: CEO & Co-founder
- Waseem AlShikh: CTO & Co-founder
- Brian O’Reilly: Chief Operating Officer
- Roger Kopfmann: Chief Financial Officer
- Andy Shorkey: Chief Revenue Officer
- Diego Lomanto: Chief Marketing Officer
- Mina Alaghband: Chief Customer Officer
- Jevan Lenox: Chief People Officer
- Eric Freeman: Chief Information Security Officer
- Kevin Chung: Chief Strategy Officer
- Rowan Reynolds: General Counsel
Key Facts
- Headquarters: San Francisco, California, United States
- Employees: 401-500
- Annual Revenue: $40M-$50M
- Parent Company: None
- Subsidiaries: None
- Publicly Listed: No (privately held)
Analyst Recognitions
- Gartner: 2025 Gartner Innovation Guide for Generative AI Technologies — Emerging Leader in Generative AI Model Providers. 2025 Gartner Innovation Guide for Generative AI Technologies — Emerging Leader in Generative AI Engineering. 2025 Gartner Innovation Guide for Generative AI Technologies — Emerging Leader in AI Knowledge Management Apps / General Productivity. 2025 Gartner Cool Vendors for AI Agent Development — Cool Vendor. 2025 Gartner Cool Vendors for Digital Workplace Applications — Cool Vendor.
