World Wide Technology (WWT) is a global technology solutions provider with a mission to create a profitable growth company that is also a great place to work. Its primary goal is to be the best technology solution provider in the world. WWT aims to achieve this by helping large public and private organizations navigate the complexities of the digital world and AI. The company focuses on turning complex technology concepts into practical, scalable solutions for its clients.
WWT has built a strong market reputation, consistently recognized for its positive company culture and as a great place to work. The company is known for its customer-centric approach and for being a trusted partner that helps clients optimize their network and security. Its commitment to innovation is demonstrated through its Advanced Technology Center, which allows clients to test and deploy new technology solutions. This focus on both employee satisfaction and customer success has established World Wide Technology as a leader in the technology industry.
Offerings, Capabilities, and Integrations
World Wide Technology (WWT) is a global technology solutions provider that helps large public and private organizations navigate digital transformation. Its core offerings revolve around providing integrated and innovative technology solutions. WWT’s capabilities span the entire IT landscape, including AI, cybersecurity, cloud computing, data analytics, automation, and digital transformation. The company’s competitive edge is significantly enhanced by its Advanced Technology Center (ATC), a collaborative ecosystem for clients and partners to design, test, and validate technology solutions before deployment. This, combined with its global warehousing, distribution, and integration capabilities, allows WWT to deploy solutions at scale. WWT’s approach involves a combination of strategic consulting, engineering expertise, and supply chain solutions to deliver business outcomes. The company partners with leading technology manufacturers to offer a wide range of hardware, software, and services.
Products and Services
World Wide Technology provides a comprehensive portfolio of services and solutions designed to address various stages of digital transformation. Its offerings are categorized into several key areas:
- AI and Data: WWT offers solutions that leverage artificial intelligence to enhance productivity and customer experiences, supported by a mature data strategy. This includes AI-powered coding assistants and AI readiness services.
- Cloud Services: The company specializes in cloud platforms like IaaS, PaaS, and SaaS, with a particular focus on complex hybrid cloud environments that span private, public, and edge components. Services include cloud data management and migration support.
- Security Transformation: WWT provides security solutions that are integrated into an organization’s infrastructure to protect against cyber threats. This includes AI security, network security, and enterprise segmentation.
- Infrastructure Services: These services cover the assessment, design, and deployment of technology investments at scale. This includes data center modernization, networking solutions, and managing IT environments.
- Digital Workspace: WWT offers solutions to improve employee and customer experiences through contact center solutions, end-user computing, and unified communications.
- Application Services: The company develops custom software using an agile, outcomes-based approach to deliver value quickly. This includes application modernization and integration with legacy systems.
- Consulting Services: WWT combines strategic insights with the ability to execute complex infrastructure solutions globally. This includes analytics and AI services.
- Supply Chain and Integration Services: These services are designed to simplify IT deployments, accelerate time to market, and reduce costs through global integration centers.
- ATC Lab Services: The Advanced Technology Center (ATC) allows clients to significantly shorten the time required for proof of concepts by utilizing its testing and automation infrastructure.
Target Customers
World Wide Technology serves a diverse client base that includes large commercial enterprises, public sector organizations, and global service providers. The company’s sales model is designed to engage with large organizations globally, providing them with digital strategy, innovative technology, and supply chain solutions. WWT’s target customers benefit from its consultative approach, which involves understanding their specific needs and providing tailored technology solutions. Clients can utilize the Advanced Technology Center (ATC) to test and validate these solutions, which helps build confidence before large-scale deployment. The company’s expertise across various technology domains allows it to help clients navigate the complexities of IT and achieve their business objectives. WWT’s acquisition of Softchoice has expanded its reach to include the small and medium-sized business (SMB) customer base.
Cloud Integrations and Marketplaces
World Wide Technology (WWT) provides consulting and integration services for major cloud platforms and has a significant presence in their respective marketplaces. WWT helps clients design, build, and deploy solutions on platforms like Amazon Web Services (AWS), Google Cloud, and Microsoft Azure.
- AWS Marketplace: World Wide Technology is an AWS Advanced Consulting Partner and offers its professional services in the AWS Marketplace. This allows customers to procure WWT’s consulting and integration services alongside software solutions in a centralized location. WWT provides a range of services, including migration to Amazon EC2, Windows Optimization and Licensing Assessments, and solutions involving partners like Cisco and Glean. WWT also assists clients with managing their AWS Marketplace transactions to optimize costs and streamline procurement.
- Microsoft Azure Marketplace: World Wide Technology offers multiple services on the Microsoft Azure Marketplace. These include a 3-week implementation of Horizon Cloud on Azure, a 4-week Azure VMware Solution Proof of Technology, and a 4-week Azure Foundation Accelerator implementation. WWT also provides services for SQL migration to Azure and customized solutions for Enterprise Large Language Models.
- Google Cloud Marketplace: World Wide Technology is a Google Cloud partner and has achieved specializations in Application Development and Contact Center AI. WWT is the first partner approved by Google Cloud to operate GDC Hosted sovereign clouds in the United States as a Managed GDC Provider. Its Advanced Technology Center (ATC) has a secure connection to Google Cloud Platform (GCP), allowing customers to test and validate private, public, and multi-cloud architectures.
- Other Cloud Integrations: WWT partners with other major technology companies to provide integrated solutions. This includes collaborations with IBM for various cloud and data solutions, and with Equinix to enable private interconnection to cloud providers for building hybrid multi-cloud environments. WWT’s integration technology centers are designed to stage, configure, and integrate multi-vendor solutions from partners like Cisco, Dell EMC, NetApp, and VMware.
Key People
- Founder and Chairman: David Steward
- Co-Founder and CEO: Jim Kavanaugh
- President: Joe Koenig
- Chief Financial Officer: Thomas Strunk
- CTO and EVP, Services: Mike Taylor
- EVP, Global Human Resources: Bob Ferrell
- General Counsel and EVP, Compliance: Erika Schenk
- EVP, Global Enterprise: Matt Horner
- EVP, Marketing & Chief of Staff to CEO: Sara Goellner
- EVP, Global Partner Alliances: Bob Olwig
- EVP, Global Service Provider Sales: Kraig Ecker
- EVP, Sales Operations: Tim Loughman
Key Facts
- Headquarters: St. Louis, Missouri.
- Number of Employees: Over 12,000.
- Annual Revenue: $20 billion.
- Parent Company: World Wide Technology Holding Company.
- Subsidiary Companies: Asynchrony, Performance Technology Group, Softchoice.
- Publicly Listed: No.
Analyst Recognition
World Wide Technology has been recognized by various analyst groups for its services and capabilities.
- Gartner: World Wide Technology was included in Gartner’s 2018 Market Guide for Digital Business Consulting Services. Gartner’s Peer Insights platform gives World Wide Technology’s Managed Network Services and IoT Services high ratings based on user reviews.
- IDC: While IDC produces MarketScape reports for various technology and service sectors, publicly available information does not indicate that World Wide Technology is currently positioned as a Leader, Major Player, or Contender in a specific IDC MarketScape.
- Forrester: Publicly available information from Forrester does not currently feature World Wide Technology in its Wave reports for relevant market segments.
- Everest Group: Publicly available information does not indicate that World Wide Technology is currently featured as a Leader, Major Contender, or Aspirant in the Everest Group PEAK Matrix reports.
