Torq is a security hyperautomation company that aims to unify and automate the entire security infrastructure to provide enhanced protection and productivity. Its mission is to address the cybersecurity industry’s talent shortage and the resulting burnout among security professionals by automating their workflows. Torq’s platform is designed to be a no-code solution that empowers organizations to instantly and precisely remediate security events and orchestrate complex security processes at scale.
The company’s primary goal is to become an indispensable platform for enterprise security teams by transforming how they approach security automation. Torq strives to expand its partner program, ensuring that its partners and their customers derive maximum return on investment from the platform. Torq is recognized in the market as a “game-changer” in cybersecurity, with a reputation for being intuitive, user-friendly, and backed by strong customer support. It is often praised for its ability to significantly reduce manual workloads and improve the efficiency of security operations teams.
Offerings, Capabilities, and Integrations
Torq provides a security hyperautomation platform designed to unify and automate an entire security infrastructure. Its core offering is an enterprise-grade, AI-driven platform that enables security teams to automate workflows and respond to threats more efficiently. Torq’s platform is built to be a no-code, low-code, and full-code solution, making it accessible to security professionals with varying technical skills. This flexibility, combined with the ability to create complex workflows in minutes, gives Torq a competitive edge over traditional Security Orchestration, Automation, and Response (SOAR) solutions. The platform’s capabilities are enhanced by its use of artificial intelligence, including a natural language-driven AI assistant for autonomous remediation and an AI workflow builder. Torq’s ability to connect to any application or system, whether in the cloud, on-premise, or in a hybrid environment, further solidifies its position in the market. The platform supports over 250 out-of-the-box integrations with common security and IT tools, and also allows for the creation of custom integrations.
Products and Services
Torq’s main offering is its security hyperautomation platform, which includes several key products and services designed to create an autonomous Security Operations Center (SOC).
- Torq Hyperautomation Platform: This is the company’s core product, providing the foundation for automating security workflows. It allows users to build and deploy automations using a no-code, low-code, or full-code approach with a drag-and-drop interface and pre-built templates.
- Torq HyperSOC: A key product, HyperSOC leverages AI to analyze, correlate, and prioritize security events, turning them into contextually enriched cases. It is designed to automate over 95% of Tier-1 analyst tasks. A recent evolution, Torq HyperSOC-2o, incorporates advanced multi-agent AI capabilities for enhanced threat detection and response.
- Socrates AI: This is Torq’s AI sock analyst, a chat-based large language model that assists security teams by summarizing case information, enriching cases with further investigation, and triggering automated remediation workflows. It can auto-generate resolution details for cases, saving time on manual summarization.
- Torq Interact: This service allows security teams to build web forms and portals to streamline internal security processes and enhance engagement with end-users across the organization. It can be used for tasks like granting temporary admin rights or managing password resets.
- Case Management: Torq’s platform includes robust case management features that automatically collect and enrich case data. It allows for workflows to be triggered by bulk actions on cases and provides an AI-powered case summary.
- Custom Integration Builder: This feature enables users to create and personalize integrations with any service, offering complete flexibility to connect to their existing tools.
Target Customers
Torq’s target customers are primarily enterprise-level organizations with established security operations teams. This includes Fortune 500 companies across a wide range of industries such as finance, technology, consumer packaged goods, fashion, hospitality, and sports apparel. The platform is designed for organizations that find traditional SOAR solutions to be too complex, costly, and time-consuming. Security teams, including Security Operations Center (SOC) analysts and security engineers, are the primary users of Torq’s platform. These customers benefit from Torq’s products and services by being able to automate manual tasks, which frees up security professionals to focus on more strategic initiatives. By automating threat detection, investigation, and response, Torq helps organizations reduce mean time to respond to threats, handle a higher volume of alerts without increasing staff, and improve overall security posture.
Cloud Integrations and Marketplaces
Torq offers a range of integrations with major cloud providers, enabling automation and orchestration across cloud environments. The company also has a presence on several cloud marketplaces, facilitating easier procurement and deployment for customers.
- Microsoft Azure: Torq integrates with Microsoft Azure, allowing users to run Azure CLI commands as steps within their automated workflows. This enables the automation of various tasks within the Azure environment. The Torq platform can be connected to Azure by setting up an application registration and configuring the necessary permissions. Torq is also available on the Microsoft Azure Marketplace.
- Amazon Web Services (AWS): Torq provides integrations with AWS, allowing for the automation of security and operational tasks within the AWS cloud. Torq’s platform can connect with various AWS services to streamline processes. Torq is available on the AWS Marketplace, which simplifies the purchasing and deployment process for AWS customers. The listing highlights the ability to unify security cases and manage complex multi-cloud environments.
- Google Cloud: Torq integrates with Google Cloud Platform (GCP), allowing users to incorporate GCP services into their automated workflows. The integration is configured by creating a service account and private key within the Google Cloud console. While there are indications of a Google Cloud Marketplace listing, the direct link appears to be broken.
Key People
- Co-Founder & CEO: Ofer Smadari
- Co-Founder & CTO: Leonid Belkind
- Co-Founder & CINO: Eldad Livni
- Chief Revenue Officer: Josh Morris
- Chief Marketing Officer: Don Jeter
- Chief Field Engineering Officer: Marco Garcia.
- VP, Product: Omer Efrat.
- CFO: Yaron Bartov.
- Chief People Officer: Karin Ophir Zimet.
- Head of Global Channels & Alliances: Sheldon Muir.
Key Facts
- Headquarters Location: New York, NY and Tel Aviv, Israel.
- Number of Employees: 250-320.
- Annual Revenue: Approximately $15 million.
- Parent Company: None.
- Subsidiary Companies: Revrod.
- Publicly Listed: No.
Analyst Recognition
International Data Corporation (IDC) recognizes Torq in the security hyperautomation category. IDC reports indicate that Torq’s Hyperautomation platform enables the automation of security operations and positions it as a successor to legacy Security Orchestration, Automation and Response (SOAR) technologies. IDC has also validated Torq’s HyperSOC, a solution designed to mitigate alert fatigue and improve the efficiency of Security Operations Center (SOC) analysts.
Gartner includes Torq in the Security Orchestration, Automation and Response (SOAR) solutions market. Torq’s “Hyperautomation” platform is listed in this category, and it is also mentioned in the context of Gartner’s definition of “hyperautomation”. A press release from Torq confirms that Gartner covered its Hyperautomation platform in 2024.
Forrester has also covered Torq’s Hyperautomation platform. A Forrester analyst included Torq in a list of independent SOAR providers.
There is no publicly available information to indicate that Everest Group has recognized Torq in any of its technology market assessments.
