Tines is an intelligent workflow platform focused on helping organizations securely scale AI and automation by connecting agents, teams, tools, and data with speed and control. The company positions its platform as the foundation for modern work, supporting workflows that range from human-led and deterministic to agentic.
Tines is rooted in security use cases, but its platform is designed for broader operational work across security, IT, infrastructure, engineering, and product teams. Its messaging emphasizes vendor-agnostic integration, governance, monitoring, and rapid time to value for mission-critical workflows.
Offerings, Capabilities, and Integrations
Tines combines workflow automation, orchestration, AI interaction, case management, monitoring, and app-building in a single platform. It is built around API-based connectivity and positions itself as an integration layer that works across mainstream SaaS products, niche tools, internal systems, LLMs, and MCP-based AI environments.
Its broader capability set includes no-code and low-code workflow design, optional Python support, human-in-the-loop processes, structured data capture, dashboards, auditability, and action- or story-level monitoring. Official documentation and product examples show Tines working with tools such as Slack, Microsoft Teams, Jira, ServiceNow, Okta, CrowdStrike, BambooHR, Jamf, Google Calendar, and AWS services.
Tines also emphasizes controlled AI adoption. Its AI capabilities are described as private and secure by design, with approvals, oversight, tenant scoping, and support for default hosted models or bring-your-own AI providers depending on customer requirements.
Products and Services
- Storyboard: Storyboard is Tines’ drag-and-drop workflow builder. It uses actions such as Webhook, HTTP request, Receive email, Send email, AI Agent, Event Transform, Condition, and Send to story to create and run automations, and Tines says it can connect to any system with an API.
- Workbench: Workbench is a Tines-powered AI chat interface that lets users take action and interact with proprietary data in real time. Tines describes it as private and secure by design, user-scoped, and able to work with stories and templates to handle tasks such as Slack messaging, Jira ticketing, employee lookup, and device or account actions.
- Cases: Cases is Tines’ case management offering for collaborative investigation, remediation, and reporting. It brings humans into the loop with comments, actions, templates, records, dashboards, and an audit trail so teams can work incidents and operational issues in a shared workspace.
- Agents: Agents gives users the AI Agent action inside Tines workflows. Tines supports Task and Chat modes, lets builders define prompts and tool access, and can expose agents through chat-style pages for guided user interaction.
- AI in Tines: AI in Tines is the company’s broader AI interaction layer. It spans chat and copilots, AI agents, MCP servers, and MCP clients, with controls for approvals, oversight, privacy, and tenant-scoped model access; Tines also states that its hosted AI features run on AWS Bedrock by default and supports bring-your-own AI options.
- Build apps: Build apps enables teams to create user-facing apps and workflow touchpoints in Tines. Using pages and actions, customers can build forms, requester-approver flows, internal tools, and other front-end or back-end experiences that connect directly to workflows.
- Monitoring: Monitoring gives users visibility into workflow performance and output. Tines highlights real-time reporting, records, live dashboards, action-level monitoring rules, failure notifications, and audit logs with export options including Amazon S3.
- Formulas: Formulas provides spreadsheet-style data transformation inside Tines workflows. Tines describes an in-built library of hundreds of functions, along with formula pills and fields that let builders reference upstream data, resources, credentials, and metadata without dropping into custom code for common transformation work.
- Story copilot: Story copilot is an AI-powered conversational interface for building, understanding, and optimizing stories on the Storyboard. Tines documents Ask and Build modes for summarizing existing workflows, answering Tines questions, and editing or debugging workflow logic.
Target Customers
Tines primarily targets teams that operate high-volume, cross-system workflows and need stronger governance around automation and AI. Its solution messaging is especially tuned to security teams and IT operations groups, where the platform is positioned for alert triage, response, access requests, incident handling, and other operational processes.
The company also markets to infrastructure, engineering, and product organizations that need to automate internal processes, build tooling, manage hybrid environments, or extend user experiences without heavy custom development. Tines further addresses federal and public-sector agencies, alongside enterprise buyers that want deployment flexibility and security controls.
Cloud Integrations and Marketplace
- AWS Marketplace: Tines has a verified AWS Marketplace presence, where its intelligent workflow platform is listed for security and IT automation use cases and deployment on AWS.
- AWS Bedrock: Tines states that its hosted AI features are securely hosted on AWS Bedrock by default, making AWS a core cloud integration point for AI in Tines.
Key People
- Eoin Hinchy: Co-founder and CEO
- Thomas Kinsella: Co-founder and CCO
- Terry Tripp: Chief Revenue Officer
- Stephen O’Brien: Head of Product
- Brian Long: Head of Engineering
- Niall Cowman: Head of Finance
- Maria Dillon: Head of People
- Jonny Belton: Head of Design
Key Facts
- Headquarters: Dublin, Ireland and Boston, Massachusetts, United States
- Employees: 201-500
- Annual Revenue: $10M-$99M
- Parent Company: None
- Subsidiaries: None
- Publicly Listed: Private
