Solvea is a no-code AI receptionist platform that lets businesses launch AI agents for customer support, sales, scheduling, and lead capture across phone, SMS, email, and live chat. Its setup is centered on natural-language configuration, so teams can describe the workflows they want, connect business knowledge, and deploy an operating agent in minutes rather than building automations from scratch.
The platform is designed to move beyond basic scripted chatbots by combining conversation handling with task execution, human handoff, and operational visibility. Solvea supports cross-industry use cases ranging from front-desk and intake workflows to e-commerce support and B2B customer service, with prebuilt templates, outbound calling, multilingual coverage, and call summarization expanding the core AI receptionist offering.
Offerings, Capabilities, and Integrations
Solvea brings agent creation, knowledge management, deployment, and monitoring into one workflow. Teams can generate agents from plain-language prompts or start from prebuilt templates, then refine behavior, upload business knowledge, import website content, and keep answers aligned across channels without code.
Its capabilities span inbound conversation handling, appointment booking, data lookup, automated responses, human takeover, outbound calling, and performance analysis. Solvea connects with Google Calendar and Google Sheets for scheduling and workflow execution, supports Shopify for store data and live chat deployment, and also highlights integrations with tools such as HubSpot, Slack, and common help desk environments including Zendesk, Intercom, Freshdesk, and eDesk.
Products and Services
- Solvea AI Receptionist: Flagship no-code AI receptionist for handling support, sales, scheduling, and lead capture across phone, SMS, email, and live chat.
- Vibe Coding Builder: Natural-language agent builder that creates and refines agents from plain-English instructions, follow-up questions, and connected knowledge sources.
- Agent Template: Library of pre-built templates for common industry scenarios, giving teams a faster starting point for deployment and customization.
- Knowledge Base: Central knowledge layer that ingests documents, URLs, and synced sources so agents can deliver accurate, context-aware answers across channels.
- Inbox: Unified ticket workspace for conversations across channels, with human takeover, multi-channel replies, and AI-generated conversation summaries.
- Outbound: AI-powered outbound calling capability for sales outreach, appointment reminders, re-engagement, surveys, and payment or renewal follow-up.
- Analytics: Performance monitoring module for conversation volume, AI resolution rate, channel activity, and topic-level insight into unresolved requests.
- Agent Marketplace: Marketplace for ready-to-deploy AI agents tailored to recurring business workflows such as purchase inquiries, logistics questions, and returns handling.
- AI Multilingual Receptionist: Specialized receptionist offering that handles calls and chats in multiple languages and supports routing, booking, and follow-up across multilingual interactions.
- AI Phone Call Summarizer: Call intelligence tool that transcribes inbound calls, extracts key customer details, and sends structured summaries into CRM or workflow systems.
- Shopify: E-commerce integration that embeds live chat in Shopify stores, syncs product knowledge into the knowledge base, and retrieves order information for support workflows.
Target Customers
Solvea targets businesses that depend on fast first-response, appointment booking, lead capture, or high-volume customer communication but want a no-code way to automate those interactions. It is especially well suited to small businesses and local service operators that need after-hours coverage without adding front-desk headcount or technical implementation overhead.
The company also serves larger customer support and commerce teams that need AI across multiple touchpoints. Its published solutions and templates span retail and e-commerce, hotels, real estate, medspas, law firms, home services, restaurants, barbershops, freelancers, and software companies, making Solvea a fit for both industry-specific front-office workflows and broader support operations.
Key People
- Steven Yang: Co-founder & CEO
- Hunter Guo: Co-founder
- Ivy Chen: VP of Marketing
Key Facts
- Headquarters: San Jose, California, United States
- Employees: Approximately 100
- Annual Revenue: Undisclosed
- Parent Company: None
- Subsidiaries: None
- Publicly Listed: Privately held
