Softcat is a leading UK-based value-added reseller and provider of IT infrastructure solutions and services. They focus on helping customers achieve success through technology by prioritizing employee well-being and exceptional customer service. Their stated goal is to be the leading voice in the IT infrastructure industry, consistently exceeding customer and employee expectations. They are known for their strong organic growth strategy and commitment to a positive and inclusive work environment.
Offerings, Integrations, and Capabilities
Softcat offers a comprehensive portfolio of IT solutions and services, covering three core areas:
- Cyber Security: A critical focus area, Softcat offers a range of security solutions, including cyber threat prevention, data protection and privacy, network resilience, and disaster recovery and business continuity. They partner with various security vendors to provide comprehensive protection.
- Hybrid Infrastructure: This includes data center solutions, cloud services (public, private, and hybrid), networking, and connectivity. They assist with design, procurement, implementation, and management of these infrastructure components.
- Digital Workspace: Softcat provides solutions for modernizing the workplace, including end-user computing, mobility, and collaboration tools.
Softcat’s capabilities extend beyond product resale to include consulting, assessment, solution design, implementation, migration, project management, and ongoing support. They offer a single point of contact for bespoke IT solutions, leveraging their technical expertise and partnerships with leading technology vendors.
Products and Services
Softcat offers a wide range of products and services, primarily focused on software licensing, hardware, and IT services. While they don’t have a single flagship product, their strength lies in their comprehensive portfolio and ability to tailor solutions to specific customer needs. They offer solutions from major vendors like Microsoft, Cisco, AWS, and NetApp, among others. Specific product and service categories include:
- Networking and Security: Softcat offers a range of networking and security hardware and software, along with managed security services.
- Software Licensing: Softcat helps businesses manage their software licenses efficiently, ensuring compliance and optimizing costs.
- Workplace Technology: This includes devices, software, and services to empower a modern and productive workforce.
- Cloud and Data Center: They provide solutions for both on-premises and cloud-based data centers, including design, implementation, and management.
- IT Intelligence: Softcat helps organizations leverage data and analytics to improve their IT operations and decision-making.
Target Customers and Benefits
Softcat serves a diverse range of customers across various market segments, including:
- Enterprises: They provide scalable and robust solutions to meet the complex needs of large organizations.
- Small and Medium Businesses (SMBs): Softcat helps SMBs leverage technology to improve efficiency, productivity, and competitiveness.
- Public Sector: Softcat works with government agencies and educational institutions to deliver effective and secure IT solutions.
- Healthcare: They offer specialized solutions for the healthcare industry, focusing on data security and compliance.
Customers benefit from Softcat’s expertise, comprehensive portfolio, and commitment to customer service. They provide tailored solutions, ongoing support, and a single point of contact for all IT needs.
Cloud Integrations and Marketplaces
Softcat integrates with major cloud providers, including AWS and Azure, offering cloud managed services, cloud monitoring, and private cloud setup. They also have a presence on the AWS Marketplace and other cloud marketplaces, offering various software and services.
Key People
- Graeme Watt: Non-Executive Chairman
- Graham Charlton: Chief Executive Officer
- Katy Mecklenburgh: Chief Financial Officer
Other key personnel include Jacqui Ferguson (Senior Independent Director), Lynne Weedall (Independent Non-Executive Director), and several other non-executive directors.
Key Facts
- Headquarters: Marlow, Buckinghamshire, UK
- Number of Employees: Approximately 2,500 (as of July 2024)
- Annual Revenue: Approximately £1 billion (as of July 2024)
- Publicly Listed: Yes, on the London Stock Exchange (LSE: SCT)
- Parent or Subsidiary Companies: No information available on parent or subsidiary companies.
Analyst Group Recognition
- Gartner: Softcat has been included in the Gartner Magic Quadrant for IT Services and Solutions.
- Forrester: Softcat has been featured in Forrester’s reports on IT infrastructure and managed services.
- IDC: Softcat has been recognized in IDC MarketScape reports for its IT services and solutions.
