Ontinue’s mission is to be the most trusted, 24/7 security partner for its customers. Ontinue aims to empower organizations to accelerate their digital transformation with less risk by leveraging artificial intelligence to enhance security operations. The company’s goal is to provide stability and predictability, enabling clients to grow and innovate securely. Ontinue focuses on delivering nonstop security operations by combining human expertise with advanced data analysis and AI-driven automation.
Ontinue is committed to being a supportive ally to its colleagues and a reliable partner to its customers. The company’s core values include integrity, honesty, and transparency. Ontinue strives to stay ahead by continuously improving and innovating its cybersecurity solutions. A key goal for Ontinue is to help customers maximize their existing Microsoft security investments.
In the market, Ontinue is recognized as a Strong Performer in the Gartner Peer Insights Voice of the Customer for Managed Detection and Response. The company has received high overall ratings and a strong willingness to be recommended by its clients. Customer reviews frequently highlight Ontinue’s service expertise, product performance, and strong customer focus. The company is often praised for its proactive approach to strengthening a client’s overall security posture.
Offerings, Capabilities, and Integrations
Ontinue provides a portfolio of managed security services centered around its ION platform, a Managed Extended Detection and Response (MXDR) solution. Ontinue’s core capability is to deliver continuous, 24/7 threat protection by combining an AI-powered platform with human expertise. A key aspect of Ontinue’s strategy is its deep integration with the Microsoft security ecosystem, including Microsoft Sentinel and the Microsoft Defender suite, aiming to maximize the value of its clients’ existing investments in these tools. This specialization in Microsoft environments allows Ontinue to offer tailored protection that is both proactive and efficient. The company’s approach is distinguished by its emphasis on AI-driven automation to accelerate incident response and a collaborative model that utilizes Microsoft Teams for real-time communication and transparency with clients. This combination of technology and service aims to enhance a client’s security posture, improve operational efficiency, and provide a significant return on their Microsoft security investments.
Products and Services
Ontinue’s primary offering is its flagship ION MXDR service, which provides managed extended detection and response. This service is built upon several key components:
- ION Platform: A cloud-native platform that leverages AI and automation to detect, investigate, and respond to threats.
- ION Cyber Defense Center: A globally distributed team of security experts providing 24/7 monitoring and response. The center is staffed by Cyber Advisors, who provide strategic guidance, and Cyber Defenders, who manage incident response.
- ION IQ: A proprietary AI that enhances the localization of managed protection by understanding a client’s specific environment and operational realities.
In addition to the core ION MXDR service, Ontinue offers several add-on services and consulting engagements:
- Managed Vulnerability Mitigation (MVM): This service helps clients prioritize and address their most critical vulnerabilities. It utilizes Microsoft Defender for Endpoint to identify vulnerabilities and provides a risk-based approach to mitigation.
- IoT/OT Security: An add-on service that extends the ION MXDR service to protect Internet of Things (IoT) and Operational Technology (OT) environments. This service leverages Microsoft Defender for IoT for asset discovery and threat detection.
- ION for Enhanced Phishing Protection: A service focused on mitigating phishing threats.
- ION for Digital Forensics & Incident Response: Provides specialized services for handling and investigating security incidents.
- Consulting Services: Ontinue’s consulting team offers expertise in Microsoft security technologies, providing services such as strategy development, deployment, and enrichment to help clients maximize their Microsoft security investments.
Target Customers
Ontinue’s target customers are organizations that have invested in the Microsoft security ecosystem, including Microsoft Sentinel and Microsoft Defender. The company’s services are designed to help these organizations maximize their return on investment in Microsoft security tools. Ontinue serves a broad range of industries, with a particular focus on:
- Financial Services
- Healthcare
- High Tech
- Legal
- Manufacturing
- NGOs
- Retail
These target customers benefit from Ontinue’s services by gaining access to 24/7 security monitoring and response, which is often a challenge for in-house security teams. By leveraging Ontinue’s AI-driven automation and deep expertise in Microsoft security, clients can accelerate their security program maturity, reduce the mean time to resolve incidents, and proactively harden their security posture. The integration with Microsoft Teams facilitates real-time collaboration and transparency, which is particularly beneficial for organizations with lean security teams. Ultimately, Ontinue enables its customers to achieve a higher level of security and operational efficiency, allowing their internal teams to focus on more strategic initiatives.
Cloud Integrations and Marketplaces
Ontinue’s ION platform is purpose-built for integration with the Microsoft security and collaboration product portfolio. This includes deep integrations with Microsoft Sentinel, the Microsoft Defender suite, and Microsoft Teams. The company’s services are designed to maximize the value of a customer’s existing Microsoft security investments.
Ontinue has a significant presence in the Microsoft Azure Marketplace.
- Ontinue ION MXDR Service: This service is available on the Microsoft Marketplace and combines human expertise with AI automation for threat detection, investigation, and resolution. It is designed to provide 24/7 protection across hybrid and multicloud environments.
There is no information available to suggest that Ontinue has a presence on the AWS Marketplace or the Google Cloud Marketplace. Similarly, there are no details regarding specific cloud integrations with Amazon Web Services or Google Cloud.
Key People
- Chief Executive Officer: Geoff Haydon
- Chief Financial Officer: Andreas Seidl
- Chief Strategy Officer: Moritz Mann
- Chief Information Security Officer: Gareth Lindahl-Wise
- Chief Technology Officer: Theus Hossmann
- Chief Innovation Officer: Drew Perry
- Chief Security Officer: Craig Jones
- Chief Customer Officer: Roberto Veiga
- Vice President, Human Resources: Karen Brooks
- Vice President, Legal: Kate Montgomery
- Vice President, Marketing: Alex Berger
- Chairman of the Board: Dr. Bernd-Michael Rumpf
Key Facts
- Headquarters Location: Zurich, Switzerland and Redwood City, California.
- Number of Employees: 290+.
- Annual Revenue: Not publicly available.
- Parent Company: None.
- Subsidiary Companies: Ontinue Inc. (United States), Ontinue Canada Inc. (Canada), Cybersecurity Ontinue GmbH (Germany, Kosovo), Ontinue India Private Ltd. (India), Ontinue Austria GmbH (Austria), and Ontinue UK Ltd. (UK).
- Publicly Listed: No.
Analyst Recognition
Ontinue has been recognized by multiple analyst groups for its role in the cybersecurity industry, particularly within the Managed Detection and Response (MDR) and Managed Extended Detection and Response (MXDR) categories.
- Gartner: Ontinue was named a Gartner Cool Vendor. Ontinue also achieved the designation of a Strong Performer in the 2024 Gartner Peer Insights™ Voice of the Customer for MDR. The company was also included in the Gartner 2025 Market Guide for Managed Detection and Response.
- IDC: Ontinue has been spotlighted by IDC. In the IDC MarketScape: Worldwide Emerging Managed Detection and Response Services 2024 Vendor Assessment, Ontinue was named a Major Player. IDC has also noted Ontinue’s use of Agentic AI and automation as a core component of its incident escalation and response strategy.
No specific recognitions for Ontinue by Forrester or Everest Group were identified.
