Nordic is a private healthcare technology consulting firm founded in 2010 that helps healthcare organizations plan, implement, optimize, and run core clinical, operational, financial, and digital platforms. The company combines clinical, technical, and operational expertise to address EHR, ERP, data, cloud, and managed services needs for healthcare leaders navigating modernization and performance improvement.
With a global team of more than 3,300 professionals and more than 700 clients, Nordic works across the health IT modernization journey, from strategy and governance through implementation, support, and long-term operations. Its work is centered on making technology more useful for care teams and more effective for the business, with a strong emphasis on measurable clinical, financial, and operational outcomes.
Offerings, Capabilities, and Integrations
Nordic delivers consulting and operational support across strategy, implementation, optimization, and ongoing management. Its capabilities span clinical and business workflow improvement, enterprise application support, change management, education, governance, interoperability, and operational transformation. The firm is structured to help healthcare organizations move from planning into execution without switching partners as needs evolve.
Beyond core advisory and implementation work, Nordic supports data modernization, cloud adoption, AI readiness, cybersecurity, IT service management, application rationalization, revenue cycle improvement, and value-based care initiatives. Its approach blends healthcare domain knowledge with technology expertise so organizations can align systems, people, and processes around better clinical, financial, and operational performance.
Products and Services
- Application Management Services: Epic-focused application support services that provide maintenance, issue resolution, upgrade readiness, and scalable Level 2 and Level 3 coverage to reduce downtime and internal workload.
- Data and Analytics: Data, business intelligence, governance, and engineering services that help healthcare organizations unify fragmented data and build a foundation for advanced analytics and decision-making.
- Strategic Advisory: Advisory services that help healthcare organizations define roadmaps, governance models, investment priorities, and execution plans for clinical, operational, financial, and technology transformation.
- Cloud Services: Cloud adoption and modernization services focused on migration, infrastructure strategy, data enablement, scalability, and cost optimization for healthcare environments.
- Managed Services: Ongoing healthcare IT operations support spanning applications, service desk, cloud and infrastructure environments, and continuous optimization.
- EHR Services: End-to-end EHR strategy, implementation, optimization, and support services across major healthcare platforms including Epic, Oracle Health, and MEDITECH.
- ERP Services: ERP assessment, implementation, and optimization services designed to improve financial, operational, and technical performance across enterprise resource planning environments.
- Revenue Cycle Solutions: Revenue cycle improvement services that target denials, claims quality, cash flow predictability, workflow simplification, and measurable financial performance gains.
- Oracle Health and CommunityWorks: Implementation, optimization, workflow, and strategic guidance services for Oracle Health EHR and CommunityWorks environments.
- Epic and Community Connect: Implementation, upgrade, optimization, and extension services for Epic and Community Connect programs, with a focus on workflow improvement, adoption, and long-term value.
- Artificial Intelligence: AI readiness and enablement services that prepare healthcare data, infrastructure, workflows, governance, and change management for safe and scalable AI adoption.
- Cybersecurity: Healthcare cybersecurity services focused on risk reduction, control enhancement, compliance support, incident preparedness, and protection of patient data and systems.
- ServiceNow: ServiceNow-focused IT service management services that help healthcare organizations streamline operations, automate workflows, and improve compliance and service performance.
- Application Portfolio Management: Application rationalization and modernization services that help organizations assess, prioritize, retire, and optimize enterprise applications, especially in complex health system environments.
- Value Based Care and Population Health: Services that help healthcare organizations design, operationalize, and scale value-based care and population health programs through workflow, analytics, and platform enablement.
Target Customers
Nordic primarily serves provider organizations that need to modernize or better operate complex healthcare technology environments. Its customer base includes integrated health systems, hospitals, academic medical centers, community providers, clinics, and large physician groups, including organizations extending enterprise EHR capabilities to affiliated entities through Community Connect models.
Nordic is also well suited to healthcare organizations facing high operational and financial complexity, such as rural providers, multi-site systems, and enterprises managing mergers, EHR transitions, ERP modernization, cloud migration, and value-based care initiatives. The firm fits leaders looking for a partner that can connect strategy, execution, and ongoing support across clinical, business, and IT functions.
Cloud Integrations and Marketplace
- AWS Marketplace: Nordic maintains an AWS Marketplace seller presence and aligns its cloud modernization work with Amazon Web Services for healthcare cloud adoption and innovation use cases.
- Microsoft Azure Marketplace: Nordic has a Microsoft marketplace consulting offering for EHR infrastructure deployment on Azure and also collaborates with Microsoft Azure in its healthcare cloud modernization and Cloud Innovation Lab initiatives.
Key People
- Stuart McLean: Chief Executive Officer
- Steve Eckert: Chief Growth Officer
- Jenny Shimon: Chief Financial Officer
- Katherine Sager: President, Healthcare Enterprise Services
- Mickey Davis: President, Managed Services
- Kevin Erdal: President, Advisory Services
- Terri LeFort: President, Nordic International
- Bob Branchini: Chief Information Officer
- Craig Joseph, MD: Chief Medical Officer
- Uyon Johnson: Chief Human Resources Officer
- Irina Brault: General Counsel
- Marty Edwards: Chief Compliance & Privacy Officer
Key Facts
- Headquarters: Madison, Wisconsin, United States
- Employees: 3,300+
- Annual Revenue: Undisclosed
- Parent Company: Accrete Health Partners
- Subsidiaries: Healthtech
- Publicly Listed: Private
Analyst Recognitions
- Everest Group: Healthcare Specialists IT Services PEAK Matrix Assessment 2025 — Major Contender. Healthcare Industry Cloud Services PEAK Matrix Assessment 2024 — Major Contender.
