Netrix Global operates with a mission to be a trusted technical advisor for its clients. The company’s primary goal is to provide the people, processes, and technology required to run and scale modern, data-driven businesses that are consistently operational and secure. Netrix Global aims to solve complex business challenges by offering holistic and integrated solutions.
Netrix Global is recognized in the market as an award-winning managed security service provider (MSSP) and managed service provider (MSP). The company has received industry accolades, including being named to CRN’s MSP 500 list. Its reputation is also bolstered by achieving Microsoft Verified Managed XDR Solution Status. Strategic acquisitions have been a key part of Netrix Global’s strategy to expand its market presence and enhance its service offerings in areas like cloud solutions and cybersecurity.
Offerings, Capabilities, and Integrations
Netrix Global is an IT consultant and managed service provider that offers a range of technology solutions. Its core offerings encompass cloud infrastructure, cybersecurity, the digital workplace, and artificial intelligence. Netrix Global’s capabilities are centered around a three-phase process of advising, deploying, and running IT solutions. This approach allows the company to design modern IT architectures, implement leading technologies, and manage them through its 24/7/365 Service Desk, Technical Operations Center (TOC), and Security Operations Center (SOC). A key aspect of Netrix Global’s competitive edge is its ability to provide integrated and holistic solutions rather than just point products. The company partners with leading technology vendors like Microsoft and AWS to deliver its services. This comprehensive, engineering-led approach to solving business problems positions Netrix Global as a versatile technology partner for its clients.
Products and Services
Netrix Global provides a wide array of products and services designed to address various business technology needs. These can be broadly categorized as follows:
- Cybersecurity: Netrix Global offers a comprehensive suite of cybersecurity services that include assessments, penetration testing, policy development, and 24/7 threat detection and response through its Security Operations Center (SOC). It also provides virtual CISO (vCISO) services to help organizations build and maintain a mature security program.
- Cloud Infrastructure: The company delivers public, private, and hybrid cloud solutions, partnering with major providers like AWS and Azure. Its services cover the entire cloud journey, from designing and migrating to managing cloud environments. Netrix Global also offers a purpose-built private cloud with geographically diverse data centers.
- Digital Workplace: To enhance team productivity and communication, Netrix Global provides solutions for collaboration, including voice, contact center, and AV services. It also specializes in end-user computing services like virtual desktop infrastructure and Microsoft 365 applications.
- Artificial Intelligence: Netrix Global helps businesses develop and implement AI strategies, including generative AI and machine learning solutions, to improve productivity and automate processes. This includes offerings like an AI Readiness Assessment and an AI Data Assistant that allows users to interact with their data.
- Application Development: The company builds custom web and mobile applications and also modernizes, migrates, and integrates existing applications for its clients.
- Managed Services: A flagship offering is its managed services, which provide 24/7/365 support through its Technical Operations Center (TOC) and Service Desk for infrastructure monitoring and end-user support.
- IT Strategy: Netrix Global provides IT strategy consulting and virtual CIO (vCIO) services to help businesses develop and execute digital transformation roadmaps.
Target Customers
Netrix Global’s target customers range from mid-market businesses to global enterprises across various industries. The company is positioned to serve organizations that require comprehensive IT solutions to solve complex business challenges. These clients are often looking to modernize their IT environments, enhance their cybersecurity posture, and leverage technologies like cloud and AI to drive business growth. Target customers benefit from Netrix Global’s ability to act as an extension of their own IT team, providing the expertise of accomplished engineers and solution architects. The company’s flexible approach allows it to tailor solutions to the specific needs and budgets of its clients, whether they require project-based professional services or ongoing managed services. Businesses looking to optimize productivity, secure their data and applications, and migrate to or manage cloud infrastructures are ideal clients for Netrix Global.
Cloud Integrations and Marketplaces
Netrix Global provides cloud infrastructure services leveraging platforms from industry-leading providers like Microsoft and AWS. Netrix Global is an AWS Premier Tier Services Partner and has partnered with Microsoft for nearly 20 years to deliver cybersecurity and IT solutions.
Netrix Global has a significant presence on the AWS Marketplace and the Microsoft Azure Marketplace.
- AWS Marketplace
Netrix Global offers a variety of services on the AWS Marketplace. These include an AI Readiness Assessment, an AI Data Assistant that allows users to interact with their data, and an Intelligent Document Processing Service. Additionally, Netrix Global provides AWS Managed Services to help clients optimize their cloud infrastructure.
- Microsoft Azure Marketplace
On the Microsoft Azure Marketplace, Netrix Global offers a Microsoft Security 4-Week Assessment to review the security posture of Microsoft 365 and Azure environments. Netrix Global also provides Microsoft Managed Security Services, which include 24x7x365 monitoring and management of a client’s environment through a virtual Security Operations Center (SOC).
- Google Cloud Marketplace
Netrix Global does not have any listings on the Google Cloud Marketplace.
Key People
- Chief Executive Officer: Dean Gels
- Finance & Business Operations: Jake Schertz
- General Counsel: David Ter Molen
- Executive Vice President, Global Professional Services: Neil Parekh
- Executive Vice President, Global Managed Services: Justin Rapacz
- Executive Vice President, Global Sales & Marketing: Vin Torcasio
Key Facts
- Headquarters Location: Bannockburn, Illinois, United States.
- Number of Employees: Nearly 1000.
- Annual Revenue: $500 million – $1 billion.
- Parent Company: OceanSound Partners.
- Subsidiary Companies: Recent acquisitions include the U.S. Managed IT Services business from Ricoh USA, Inc., Synergy CT, Co-Mergent, and InteractCRM.
- Publicly Listed: No, the company is privately held.
Analyst Recognition
There is no information available from Gartner, Forrester, IDC, or Everest Group that includes Netrix Global in their respective technology category analyses.
