MetricStream is a global Software as a Service (SaaS) leader in Integrated Risk Management (IRM) and Governance, Risk, and Compliance (GRC). The company’s mission is to help its customers “Thrive on Risk” by providing solutions that empower organizations to make risk-aware decisions and accelerate growth. MetricStream aims to simplify GRC for modern enterprises through its market-leading cloud applications. The company’s core goal is to enable customers to protect their brand and reputation, preserve corporate integrity, and improve business performance.
MetricStream is recognized in the market for its comprehensive and integrated GRC platform. The company serves a wide range of industries, including financial services, healthcare, and energy, with customers ranging from Fortune 500 companies to government agencies. Its reputation is built on providing a suite of applications for risk management, regulatory compliance, and quality management. While acknowledged for the flexibility and customization of its platform, some users note a steep learning curve associated with its implementation.
Offerings, Capabilities, and Integrations
MetricStream provides a comprehensive suite of Governance, Risk, and Compliance (GRC) software solutions built on an integrated platform. Its core capability is to centralize and streamline an organization’s risk management, compliance, audit, and cybersecurity functions into a unified system. This “Connected GRC” approach breaks down organizational silos, fostering collaboration and providing a single source of truth for risk-aware decision-making. MetricStream leverages artificial intelligence and machine learning to deliver predictive insights and automate compliance and control testing processes. The platform is designed for flexibility and scalability, featuring low-code/no-code configuration capabilities that allow customers to tailor applications to their specific needs. MetricStream’s ability to integrate with a wide range of third-party enterprise systems, cloud platforms, and data sources enhances its adaptability and allows organizations to leverage their existing technology investments. This integrated, AI-powered, and configurable approach gives MetricStream a competitive edge by enabling businesses to manage risk proactively, improve resilience, and turn risk into a strategic advantage.
Products and Services
MetricStream’s offerings are categorized into three main product lines built upon its flagship MetricStream Platform: BusinessGRC, CyberGRC, and ESGRC. The platform itself is a central product, providing the foundation for all its GRC applications. The latest version, the Euphrates release, emphasizes faster configuration, self-service reporting, and a more connected GRC experience.
- BusinessGRC: This product line helps organizations manage, coordinate, and track a wide range of governance, risk, and compliance activities. It includes several specific solutions:
- Enterprise and Operational Risk Management: Enables organizations to identify, assess, monitor, and manage their enterprise and operational risks within an integrated framework.
- Policy and Compliance Management: Helps businesses streamline the management of policies and demonstrate adherence to various regulations and standards like GDPR, HIPAA, and SOX.
- Internal Audit Management: Automates and streamlines the entire audit lifecycle, from planning and fieldwork to managing findings and remediation.
- Third-Party Risk Management: Provides tools to evaluate and manage risks associated with vendors and other third parties.
- CyberGRC: This product line is focused on managing IT and cybersecurity risks. It allows companies to quantify cyber risk exposure in monetary terms, manage IT compliance, and ensure data privacy and security. A key feature is the ability to automate control testing and evidence gathering for cloud environments like AWS.
- ESGRC: This solution enables organizations to track, manage, and report on Environmental, Social, and Governance (ESG) initiatives and risks, including streamlined disclosure reporting.
Target Customers
MetricStream primarily targets large enterprises, particularly those in highly regulated and compliance-heavy industries. Its customer base includes companies in sectors such as financial services, banking, insurance, healthcare, life sciences, energy, manufacturing, and government. The majority of its customers are large-scale organizations with over 10,000 employees and significant revenue. These customers benefit from MetricStream’s products by achieving a centralized and holistic view of their risk and compliance landscape. The solutions help these organizations automate complex compliance workflows, manage regulatory changes, and reduce the manual effort involved in audits and control testing. By implementing MetricStream’s integrated GRC platform, target customers can improve their business resilience, make more informed, risk-aware strategic decisions, and demonstrate compliance to boards and regulators more effectively.
Cloud Integrations and Marketplaces
MetricStream has a presence on the AWS and Microsoft Azure cloud marketplaces and is a partner in the Google Cloud ecosystem. MetricStream also integrates with a variety of other technology platforms to enhance its Governance, Risk, and Compliance (GRC) offerings.
- Amazon Web Services (AWS): MetricStream’s ConnectedGRC platform is available on the AWS Marketplace. This offering includes integrations with AWS Audit Manager and AWS Security Hub to automate evidence collection and provide continuous control monitoring. MetricStream is also a member of the AWS ISV Accelerate Program, indicating a strategic partnership with AWS.
- Microsoft Azure: MetricStream offers its IT & Cyber Risk Management solution on the Microsoft Azure Marketplace. This solution is designed to help Chief Information Security Officers protect their organizations from IT and cyber threats.
- Google Cloud: While MetricStream does not have a direct product listing on the Google Cloud Marketplace, it is recognized as a Google Cloud ISV/Technology Partner.
Beyond the major cloud provider marketplaces, MetricStream’s products integrate with other technology solutions to provide comprehensive risk management capabilities. These integrations include platforms for security ratings, IT service management, vulnerability management, and regulatory intelligence.
Key People
- Co-Founder & Executive Chairman: Gunjan Sinha
- Co-Founder & Vice Chairman: Gaurav Kapoor
- Chief Executive Officer: Marc Levine
- Chief Financial Officer: Brian Frohn
- Chief Technology Officer: Rahul Vaidya
- Chief Customer Officer: Rahul Maheshwari
- General Counsel: Thien Dinh
- Senior Vice President, Global Professional Services: Elaine Wamboldt
- Senior Vice President, Product Management: Raghuram Srinivas
- Senior Vice President, Cloud: Vallinayagam Nallaperumal
Key Facts
- Headquarters: San Jose, California.
- Number of Employees: 1,000 – 2,000.
- Annual Revenue: Approximately $240 million – $750 million.
- Parent Company: None.
- Subsidiary Companies: Metricstream Infotech (India) Private Limited, METRICSTREAM UK LIMITED, TBD Networks.
- Publicly Listed: No.
Analyst Recognition
MetricStream is recognized by several leading analyst groups for its Governance, Risk, and Compliance (GRC) solutions.
- Gartner has positioned MetricStream as a Leader in its 2021 Magic Quadrant for IT Vendor Risk Management Tools. MetricStream was also named a Leader in the 2021 Gartner Magic Quadrant for IT Risk Management Tools.
- Forrester designated MetricStream as a Leader in The Forrester Wave™: Governance, Risk, and Compliance Platforms for Q4 2023. Additionally, Forrester recognized MetricStream as a Leader in The Forrester Wave™: Third-Party Risk Management (TPRM) Platforms for Q1 2024.
- IDC named MetricStream a Leader in the IDC MarketScape: Worldwide Governance, Risk, and Compliance Software 2025 Vendor Assessment.
There is no available information to indicate that MetricStream has been included in recent Everest Group PEAK Matrix™ assessments.
