ManageEngine is the enterprise IT management division of Zoho Corp., focused on software for IT operations, cybersecurity, identity, endpoint management, and service delivery. Its portfolio spans more than 60 enterprise IT management products and over 60 free tools, covering identity and access management, enterprise service management, unified endpoint management and security, IT operations management, SIEM, advanced analytics, and low-code app development.
ManageEngine positions the portfolio around AI-powered digital enterprise management and says it embeds AI and ML across service management, cybersecurity, endpoint management, and ITOps. The company offers on-premises, cloud-native, cloud-ready, and MSP deployment models, which lets organizations standardize operations while still supporting hybrid environments, distributed teams, and provider-led service delivery.
Offerings, Capabilities, and Integrations
ManageEngine organizes its offerings around four major operating needs: running IT services, securing identities and privileged access, managing and protecting endpoints, and monitoring infrastructure and application performance. Across those areas, the portfolio emphasizes automation, policy-based controls, reporting, analytics, and operational visibility so IT, security, and service teams can work from shared workflows instead of isolated point tools.
Its platforms are built to integrate rather than operate in isolation. ManageEngine supports APIs, webhooks, marketplace extensions, and native workflow orchestration, and several products connect with third-party business and cloud services. In service management use cases, customers can also choose AI engines such as Zia LLM, Azure OpenAI, or ChatGPT for selected generative and conversational workflows.
Products and Services
- ADManager Plus: Identity governance and administration software for hybrid Active Directory, Microsoft 365, and Exchange management, reporting, workflow orchestration, and delegation.
- AD360: Integrated identity and access management solution that unifies ADManager Plus and related modules for AD, Exchange, and Microsoft 365 administration from one console.
- PAM360: Unified privileged access management platform for vaulting credentials, enforcing least privilege, monitoring sessions, and automating privileged access workflows.
- ServiceDesk Plus: ITSM and enterprise service management platform with AI assistance, automation, CMDB, asset management, and multi-department service delivery.
- Endpoint Central: Unified endpoint management and security platform for servers, desktops, laptops, and mobile devices, with automation, DEX, and built-in security controls.
- Vulnerability Manager Plus: Enterprise vulnerability management software that scans, prioritizes, and remediates endpoint vulnerabilities, patches, misconfigurations, and compliance gaps.
- OpManager: Network monitoring software for real-time visibility into network devices, WAN links, wireless infrastructure, and troubleshooting data.
- Applications Manager: Application performance monitoring and observability platform with code-level diagnostics, distributed tracing, dependency mapping, and AI-powered insights.
- Site24x7: AI-powered SaaS full-stack observability and digital experience monitoring platform for websites, servers, cloud services, networks, applications, and real user experience.
- Log360: Unified SIEM platform for log management, threat detection, cloud security visibility, user behavior analytics, and incident response.
- MSP Central: Cloud-native unified MSP platform launched in 2025 for remote monitoring and management, service delivery, security, and multi-tenant operations.
Target Customers
ManageEngine targets internal IT and security organizations that need to run day-to-day operations and governance at enterprise scale. Its buyer set spans IT service desks, endpoint and workplace teams, identity administrators, SOC and compliance teams, network operations groups, and DevOps or IT operations teams responsible for uptime and performance.
The company serves commercial enterprises, public-sector organizations, educational institutions, healthcare organizations, financial services firms, and managed service providers. Its website also highlights MSP-specific platforms and customer references across government, healthcare, education, banking, manufacturing, telecom, and other industries.
Cloud Integrations and Marketplace
- AWS Marketplace: ManageEngine maintains AWS Marketplace availability for multiple products through AMI and bring-your-own-license subscription models, including listings for products such as ADManager Plus and Applications Manager.
- Azure Marketplace: ManageEngine maintains Azure Marketplace availability for multiple IT management products through Azure-certified images and BYOL subscription options, including ADManager Plus, PAM360, ServiceDesk Plus, Endpoint Central, Applications Manager, and Site24x7.
Key People
- Rajesh Ganesan: President
- Promoth Kumar: Chief Revenue Officer
- Mathivanan Venkatachalam: Vice President
- Manikandan Thangaraj: Vice President
- Umasankar Narayanasamy: Vice President
- Srinivasa Raghavan: Director of Product Management
- Ramanathan Kannabiran: Director of Product Management
- Romanus Prabhu Raymond: Director of Technology
- Ananthakrishnan Vaidyanathan: Director of Product Marketing
Key Facts
- Headquarters: Pleasanton, California, United States
- Employees: 5,000+ employees
- Annual Revenue: Undisclosed
- Parent Company: Zoho Corporation
- Subsidiaries: None
- Publicly Listed: No (division of privately held Zoho Corp.)
Analyst Recognitions
- Gartner: 2026 Gartner® Magic Quadrant™ for Endpoint Management Tools — Challenger. 2025 Gartner® Magic Quadrant™ for Privileged Access Management — Challenger. 2025 Gartner® Magic Quadrant™ for Security Information and Event Management — Niche Player. 2025 Gartner® Magic Quadrant™ for Digital Experience Monitoring — Niche Player. 2025 Gartner® Magic Quadrant™ for Artificial Intelligence Applications in IT Service Management — Niche Player. 2025 Gartner Peer Insights™ Voice of the Customer for Observability Platforms — Customers’ Choice. 2025 Gartner Peer Insights™ Voice of the Customer for Endpoint Management Tools — Customers’ Choice.
- Forrester: The Forrester Wave™: Enterprise Service Management Platforms, Q4 2025 — Strong Performer. The Forrester Wave™: Privileged Identity Management Solutions, Q3 2025 — Contender. The Endpoint Management Platforms Landscape, Q3 2025 — Large-sized vendor.
- IDC: IDC MarketScape: Worldwide Unified Endpoint Management Software 2025–2026 Vendor Assessment — Leader. IDC MarketScape: Worldwide Integrated Solutions for Identity Security 2025 Vendor Assessment — Major Player. IDC MarketScape: Worldwide Observability Platforms 2025 Vendor Assessment — Major Player. IDC MarketScape: Worldwide IT Service Management Software 2024 Vendor Assessment — Leader.
