Kyndryl designs, builds, manages and modernizes critical technology systems for enterprises and public sector organizations. The company positions itself around mission-critical enterprise technology services, combining advisory, implementation and managed services to help customers run complex environments and pursue continuous modernization.
Kyndryl’s profile is anchored in operating essential infrastructure while helping clients adapt for hybrid cloud, AI, resilience and changing business demands. Its model blends consulting, design-led transformation and platform-enabled operations so customers can improve performance, reduce risk and turn modernization into an ongoing capability rather than a one-time program.
Offerings, Capabilities, and Integrations
Kyndryl’s capabilities span application modernization and management, data and AI services, hybrid cloud transformation, digital workplace services, mainframe and hybrid platform modernization, network and edge services, and cyber resilience. Across these areas, it delivers advisory, design, implementation and managed operations for customers with complex IT estates.
A core theme in Kyndryl’s delivery model is open, multivendor integration. The company emphasizes connecting existing tools, cloud environments and partner technologies so customers can observe operations more broadly, automate workflows and modernize without forcing a full rip-and-replace approach. Its alliance ecosystem prominently includes AWS, Microsoft and Google Cloud.
Products and Services
- Kyndryl Bridge: An AI-powered, open-integration digital business platform that helps customers integrate, observe and orchestrate their technology environments to improve operational maturity and support ongoing digital business requirements.
- Kyndryl Consult: Kyndryl’s consulting practice, focused on turning technology into competitive advantage and helping clients move from insight to action across IT transformation, cloud, applications, data, security and operations.
- Kyndryl Vital: A design-led transformation practice that helps enterprises embed experience into core technology, translating business and brand intent into how systems, interactions and AI-enabled experiences work.
- Applications: Application services that modernize and manage complex application portfolios across hybrid, multicloud and distributed environments using AI, automation, security and governance across the lifecycle.
- Data and AI: Services for data foundation modernization, platform management and AI adoption, designed to improve decision-making with reliable, modular and scalable data architectures and automated workflows.
- Cloud: Hybrid cloud services covering strategy, migration, private and public cloud adoption, operating model design and managed cloud services to support outcome-based modernization.
- Digital Workplace: Digital workplace services aimed at improving employee and customer experiences through AI-driven automation, analytics, proactive issue avoidance and secure support for hybrid work environments.
- Core Enterprise and zCloud: Services for IBM Z and IBM i environments that support mainframe modernization, managed infrastructure, application management and hyperscaler integration as part of hybrid cloud transformation.
- Network and Edge: Core-to-edge networking services for complex digital environments, combining integration, security and performance to support AI-ready, scalable network modernization.
- Cyber Resilience: Integrated security and resiliency services that help organizations strengthen operational resilience, address cyber risk, support regulatory requirements and improve threat detection, response and recovery.
- Digital Twin for the Workplace: An AI-powered digital twin that models workplace operations across employees, devices, apps, locations and services so teams can predict impact, simulate changes and act before disruptions affect productivity.
- Kyndryl Workflow Orchestration Services: A generative AI-powered digital workplace offering that helps organizations automate and streamline business processes, including through low-code and no-code workflow approaches.
- Kyndryl Cyber Defense Operations Center: A unified operating model and service that brings security and network operations together to improve visibility, accelerate response and optimize cyber operations across hybrid IT environments.
- Kyndryl Data and AI Console: A data management offering designed to unify and simplify data operations while improving data reliability and supporting modernization within existing technology environments.
Target Customers
Kyndryl primarily serves large organizations that depend on complex, always-on and often highly regulated technology environments. Its customer fit spans enterprises and public sector institutions that need help operating core infrastructure while modernizing applications, data, cloud, workplace and security capabilities.
Its industry focus includes banking and financial markets, government, healthcare, insurance, manufacturing, consumer and retail, technology, media and telecommunications, travel and transportation, utilities, automotive, and chemical, oil and gas. Kyndryl is especially relevant for organizations managing hybrid, multivendor environments and mission-critical systems where resilience, compliance and scale matter.
Cloud Integrations and Marketplace
- AWS Marketplace: Kyndryl has verified AWS Marketplace presence with offerings sold by Kyndryl, including AI and modernization solutions, and it supports customers through a broad AWS alliance and AWS-focused cloud, data and AI services.
- Azure Marketplace: Kyndryl has verified Azure Marketplace presence through multiple Kyndryl Inc. listings covering data estate modernization, data governance, Azure VMware Solution services, cloud native managed services, FinOps and security operations on Azure.
- Google Cloud: Kyndryl has a verified Google Cloud integration and service presence through dedicated Google Cloud services and alliance pages covering migration, modernization, ERP, data and AI, mainframe modernization and distributed cloud services.
Key People
- Martin Schroeter: Chairman and Chief Executive Officer
- Elly Keinan: Group President
- Harsh Chugh: Interim Chief Financial Officer
- Antoine Shagoury: Chief Technology Officer
- Farhaz Thobani: Chief Administrative Officer
- Mark Paulek: Chief Human Resources Officer
- Maria Bartolome Winans: Chief Marketing Officer
- Mark Ringes: Interim General Counsel
- Nel Akoth: Chief Transformation Officer
- Kris Lovejoy: Global Head Strategy
Key Facts
- Headquarters: New York, New York, United States
- Employees: Approximately 72,000
- Annual Revenue: $15.1B
- Parent Company: None
- Subsidiaries: More than 60 subsidiaries, including Kyndryl Canada Limited, Kyndryl Australia Pty Ltd, Kyndryl France S.A.S., Kyndryl Japan KK, and Kyndryl (China) Information Technology Company Limited.
- Publicly Listed: NYSE: KD
Analyst Recognitions
- Gartner: Leader in the 2025 Gartner Magic Quadrant for Data Center Outsourcing Services. Leader in the 2025 Gartner Magic Quadrant for Outsourced Digital Workplace Services. Customer’s Choice Provider in the 2025 Gartner Peer Insights Voice of the Customer for Outsourced Digital Workplace Services.
- IDC: Leader in the IDC MarketScape: Worldwide Mainframe Modernization Infrastructure Solutions 2025-2026 Vendor Assessment. Leader in the IDC MarketScape: Worldwide Hybrid IT Consulting and Integration Services 2025 Vendor Assessment. Leader in the IDC MarketScape for European Human-First Digital Workplace Services 2025 Vendor Assessment.
- Everest Group: Leader and Star Performer in the Everest Group Digital Workplace Services PEAK Matrix Assessment 2025 – Global. Major Contender in the Everest Group Microsoft Modern Work Services PEAK Matrix Assessment 2025. Major Contender and Star Performer in the Everest Group Managed Detection and Response (MDR) Services PEAK Matrix Assessment 2025.
