Kaseya is a private IT management and cybersecurity software company founded in 2000 and headquartered in Miami, Florida. It delivers a unified platform for managed service providers and internal IT teams that combines endpoint management, backup and recovery, cybersecurity, IT operations, networking, and IT risk management. Its Kaseya 365 platform sits at the center of that portfolio, with KaseyaOne serving as the central hub for access, support, and administration across modules.
Across a portfolio of more than 40 products, Kaseya brings together established brands such as Datto, IT Glue, ConnectBooster, myITprocess, RapidFire Tools, and vPenTest under a common operating model. The company’s recent platform direction emphasizes AI-driven workflows and connected operations through Kaseya Intelligence, extending automation across service delivery, security, and cyber resilience use cases.
Offerings, Capabilities, and Integrations
Kaseya organizes its offerings around endpoint management, backup and disaster recovery, user and SaaS security, professional services automation, IT documentation, billing and collections, quoting and procurement, compliance management, networking, and penetration testing. Its value proposition centers on reducing tool sprawl for technicians by connecting these functions in a single operating environment.
The platform experience is anchored by KaseyaOne, which provides centralized access, unified login, subscription and billing visibility, support, and navigation across modules. Kaseya also layers AI and automation into the portfolio through Kaseya Intelligence and Cooper capabilities to streamline repetitive work, improve technician productivity, and connect workflows across IT operations and security. Across the portfolio, Kaseya supports common customer environments such as Microsoft 365, Google Workspace, Microsoft Entra ID, and Microsoft Azure.
Products and Services
- Kaseya 365 Endpoint: Integrated subscription for endpoint management, security, backup, and automation, combining RMM, patching, antivirus, EDR, ransomware detection, and endpoint backup in a single offer.
- Kaseya 365 User: User-focused security and resilience subscription for Microsoft 365 and Google Workspace environments, covering anti-phishing, security awareness, dark web monitoring, SaaS detection and response, and SaaS backup.
- Kaseya 365 Ops: IT operations and business management subscription that brings together PSA, documentation, billing, quoting, QBRs, network discovery, and collaboration workflows for MSPs and IT teams.
- Datto Backup Appliances: All-in-one backup appliances built to protect against ransomware, data loss, and downtime while supporting business continuity and recovery needs.
- Datto Autotask PSA: Cloud-based professional services automation platform for ticketing, billing, contracts, CRM, and service delivery management.
- IT Glue: Cloud-based IT documentation platform for managing assets, passwords, policies, procedures, and operational knowledge.
- Datto SaaS Protection: Cloud-to-cloud backup and recovery for Microsoft 365 and Google Workspace data, designed for MSP management and business continuity.
- Compliance Manager GRC: Compliance and governance solution for tracking security requirements, industry standards, cyber insurance needs, and internal IT policies.
- vPenTest: Automated network penetration testing platform that helps organizations identify exploitable vulnerabilities, validate controls, and support compliance reporting.
- Datto Secure Edge: Cloud-managed secure access service edge offering that helps organizations enforce a Zero Trust security posture for users in different locations.
- Kaseya Intelligence: AI and automation layer that powers connected operations, automated workflows, and contextual insights across the Kaseya platform.
- Datto RMM: Cloud-based remote monitoring and management platform for managing endpoints, automating routine tasks, and supporting technicians at scale.
- ConnectBooster: Accounts receivable and payment automation solution that accelerates collections and improves cash flow for MSPs.
- myITprocess: Strategic planning and QBR platform used to create executive reports, roadmaps, and client-facing technology planning workflows.
- Network Glue: Automated network discovery, documentation, mapping, and password rotation solution that improves visibility and operational consistency.
Target Customers
Kaseya primarily targets managed service providers and corporate IT teams that need to manage, secure, back up, and automate distributed IT environments. Its portfolio is especially aligned to organizations looking to consolidate multiple point tools across endpoint operations, cyber resilience, service delivery, documentation, and business management.
The company is well suited to MSPs serving small and midsize businesses, as well as internal IT teams supporting growing organizations with lean staff. Its solutions also fit operational roles beyond the help desk, including security teams, vCIO and QBR functions, service delivery managers, and finance or quoting teams that need tighter workflow connections across the IT business stack.
Cloud Integrations and Marketplace
- Microsoft Azure Marketplace: Kaseya has verified Microsoft Azure Marketplace presence through Kaseya and Datto listings, including Microsoft Entra ID application entries and SaaS offerings such as Datto Backup for Microsoft Azure, Datto SaaS Protection, and Datto RMM.
Key People
- Rania Succar: Chief Executive Officer
- Ryan Courson: Chief Operating Officer & Chief Financial Officer
- Anthony Anzevino: Chief Revenue Officer
- Jim Lippie: Chief Product Officer
- Pratik Wadher: Chief Technology Officer
- Jason Manar: Chief Information Security Officer
- Sepedeh “Sepi” Tofigh: Chief Legal Officer
- Karen Variya: Chief Strategy Officer
- Brenden Reid: Chief Marketing Officer
- Kevin Walling: Chief Human Resources Officer
- Dermot McCann: Executive Vice President & General Manager, International
Key Facts
- Headquarters: Miami, Florida, United States
- Employees: Approximately 5,500
- Annual Revenue: Approximately $1.5B
- Parent Company: Insight Partners
- Subsidiaries: 15+ operating brands and business units, including Datto, IT Glue, RapidFire Tools, RocketCyber, SaaS Alerts, Unitrends and INKY
- Publicly Listed: Private
Analyst Recognitions
- Gartner: 2020 Gartner Market Guide for Email Security — Graphus, a Kaseya company, listed as a Representative Vendor for Integrated Email Security Solutions. 2016 Gartner Market Guide for Client Management Tools — Kaseya listed as a Representative Vendor.
