inforcer provides a Microsoft 365 multi-tenant management platform built specifically for managed service providers. Its platform is designed to help MSPs sell, secure, and support Microsoft 365 and Copilot across multiple customer tenants from a centralized operating layer. The company positions the tenant as the new unit of managed infrastructure, giving partners a practical way to standardize security, reduce manual administration, and keep pace with ongoing Microsoft platform change.
Across the platform, inforcer brings together policy operations, tenant assessment, identity administration, backup and restore, and AI-focused readiness and management workflows. This allows MSPs to turn Microsoft 365 security, compliance, and Copilot services into more repeatable offerings for the small and midsize organizations they support.
Offerings, Capabilities, and Integrations
inforcer’s offering centers on centralized control of Microsoft 365 across many customer environments. MSPs can define standards, compare tenants against those standards, detect drift, remediate changes, and manage users and groups without working tenant by tenant through multiple Microsoft admin portals. The platform is designed to support both day-to-day administration and higher-value advisory work around security posture, compliance alignment, and AI adoption.
Its capabilities extend across key Microsoft 365 domains including Intune, Microsoft Defender, Entra ID, Microsoft Purview, Microsoft Teams, Exchange Online, and SharePoint and OneDrive. inforcer also supports operational workflows around onboarding from Partner Center, customer-ready reporting, and alert delivery into existing service processes. Integrations include PSA tooling as well as Microsoft Teams, Slack, and webhooks, helping MSPs connect tenant monitoring and remediation into broader service operations.
Products and Services
- Multi-tenant management: Centralized management layer for configuring, deploying, monitoring, and remediating Microsoft 365 policies across multiple customer tenants, including baseline alignment, tagging, and drift management.
- Tenant reports and assessments: Assessment and reporting capability for measuring Microsoft 365 tenants against security frameworks or custom standards and producing customer-ready reports with remediation guidance.
- Copilot readiness: Assessment workflow that evaluates Microsoft 365 adoption, security posture, technical readiness, and data governance to prepare customers for safe Copilot rollout.
- Copilot Manager: Multi-tenant management tool for tracking Copilot adoption, identifying underused licensing, surfacing Shadow AI usage, and supporting ongoing managed AI services.
- Group and user management: Entra ID-focused administration for user and group visibility, onboarding and offboarding, access control, and related operational tasks across customer tenants.
- Policy backup and restore: Automated policy backup service with checkpoints, audit history, and granular restore for supported Microsoft 365 policies and settings.
- Shared Baselines: inforcer-managed modular policy sets that let MSPs deploy best-practice Microsoft 365 configurations for targeted security and governance outcomes.
- inforcer Blueprint: Flagship Shared Baseline that delivers a tiered, modular Microsoft 365 best-practice framework maintained by inforcer’s in-house experts.
- inforcer TDR: Early-access threat detection and response capability for Microsoft 365 that adds telemetry-based detection, automated response actions, multi-tenant incident handling, and forensic reporting.
Target Customers
inforcer targets managed service providers that run Microsoft 365 environments for multiple customers and need a more scalable operating model than manual tenant-by-tenant administration. It is especially relevant for cloud-first and Microsoft-focused MSPs that want to standardize security, streamline service delivery, and build recurring offerings around Microsoft 365 and Copilot.
Within those providers, the platform is relevant to security teams, cloud and platform engineers, service desk teams, solutions architects, and customer-facing teams involved in reviews, audits, and upsell conversations. It is well suited to MSPs serving SMB organizations that want stronger Microsoft 365 security, better governance, and a structured path to Copilot adoption.
Cloud Integrations and Marketplace
- Azure Marketplace: inforcer is listed in Azure Marketplace as a SaaS offering for multi-tenant Microsoft 365 security, monitoring, alerting, remediation, backup, and tenant assessment workflows.
Key People
- Jamie Daum: Chief Executive Officer
- Richard Thompson: Chief Financial Officer
- William Connor: Chief Community Officer
- Matthé Smit: Chief Product Officer
- Christian Nagele: Chief Strategy Officer
- Taylor Mullings: Chief Legal Officer
- Jason Ulacio: SVP of Business Development
- Jake Webber Cadby: VP, Global Sales
- Celin Phoen: Chief of Staff
Key Facts
- Headquarters: Richmond, London, United Kingdom
- Employees: Approximately 160-170 employees
- Annual Revenue: Undisclosed
- Parent Company: None
- Subsidiaries: None
- Publicly Listed: No (private limited company)
