Icertis is a leader in the enterprise contract lifecycle management (CLM) market. Its core mission is to empower its customers to realize the full potential of every business relationship by transforming contracts into strategic assets. Icertis aims to be the contract intelligence platform for the world, structuring and connecting the critical business information embedded in contracts to help businesses ensure compliance and manage risk.
The company provides a cloud-based, AI-powered platform that digitizes and automates contract processes at scale. Icertis has established a strong market reputation, trusted by many of the world’s most iconic brands and a significant portion of the Fortune 100. Its leadership position is recognized by industry analysts, and the company has received awards for its growth and innovation in artificial intelligence. Icertis focuses on delivering a strong customer ownership experience through its platform’s usability and configurability.
Offerings, Capabilities, and Integrations
Icertis provides an enterprise-wide contract lifecycle management (CLM) platform that utilizes artificial intelligence to transform contracts from static documents into strategic assets. The company’s core offering, the Icertis Contract Intelligence (ICI) platform, structures and connects contract information to provide businesses with enhanced visibility and control over their agreements. Icertis’s capabilities include contract analytics, operations management, and performance monitoring, which help companies maximize revenue, manage costs, and mitigate risk. A key competitive advantage for Icertis is its deep, native integrations with major enterprise systems such as Microsoft, SAP, Salesforce, and Workday. These integrations allow contract data to flow seamlessly across different business platforms, embedding contract intelligence into core operational processes and enabling automated, end-to-end workflows.
Products and Services
Icertis’s offerings are centered around its flagship platform and a suite of AI-powered applications.
- Icertis Contract Intelligence (ICI) Platform: This is the company’s core product, providing a comprehensive solution for managing the entire contract lifecycle, from creation and negotiation to execution and renewal. The platform serves as a single, centralized system for all corporate, buy-side, and sell-side contracts.
- Icertis AI Applications: These are purpose-built applications designed to extend the value of the ICI platform by delivering targeted insights and automation.
- Icertis Copilots: These generative AI assistants use natural language to help users quickly find contracts, summarize documents, extract insights, and automate workflows. Specific applications include the ICI Interactive Insights Copilot and the ICI Risk Assessment Copilot.
- Analytics AI: This application provides dashboards and visualizations to help users analyze contract performance, identify trends, and monitor key performance indicators.
- NegotiateAI: It assists legal and procurement teams by using AI to suggest favorable clauses and identify risky language during negotiations.
- ObligationsAI: This tool helps streamline the discovery, fulfillment, and tracking of contractual obligations through automated workflows and a predefined library.
- Platform Integrations: Icertis offers robust, pre-built integrations with leading enterprise software to connect contract data across various business functions. Key integrations include:
- Microsoft: Seamless integrations with Microsoft Azure, Microsoft 365, Teams, and Dynamics 365.
- SAP: Strategic partnership providing integrations for SAP S/4HANA and SAP Customer Experience.
- Salesforce: Allows sales teams to manage contracts directly within the Salesforce CRM platform to accelerate deal closures.
- Workday: Helps HR and procurement teams automate contract compliance within Workday.
- Contracting Agents & Agentic Workflow: This service uses AI agents to automate complex business processes, reduce errors, and accelerate decision-making related to contracts.
Target Customers
Icertis primarily targets large, global enterprise businesses as its main customers. These organizations typically have substantial contract volumes and complex operational needs. While Icertis focuses on companies with over 10,000 employees and more than $1 billion in revenue, it has also expanded its services to the mid-market segment.
The company’s solutions are tailored for highly regulated industries that require strict compliance and oversight in their contracting processes. Key sectors served include:
- Financial Services
- Healthcare & Life Sciences
- Manufacturing
- Retail and Consumer Goods
- Public Sector
- Technology, Media, and Telecom (TMT) and Consulting
These target customers benefit from Icertis’s platform by gaining a centralized view of their contracts, which helps to streamline processes, ensure compliance, reduce operational risks, and uncover strategic insights from their contractual agreements.
Cloud Integrations and Marketplaces
Icertis offers deep integration with Microsoft’s cloud ecosystem and also provides integrations for other major enterprise platforms. The Icertis Contract Intelligence (ICI) platform is built on Microsoft Azure and is available on the Microsoft Azure Marketplace.
- Microsoft Azure: The Icertis platform is natively built on Microsoft Azure, utilizing over 50 Azure services to provide scalability, security, and AI capabilities. It integrates with Azure AI and Azure OpenAI Service to power its generative AI features, such as the Icertis ExploreAI Service. The platform uses Azure Database services for scalable contract storage and management.
- Microsoft 365 and Dynamics 365: Icertis provides seamless integrations with Microsoft 365 and Dynamics 365. This allows users to create, approve, and collaborate on contracts within familiar applications like Microsoft Teams, Word, and Outlook. The integration with Dynamics 365 streamlines both sell-side and buy-side contracting processes, connecting contract management with quote-to-cash and procure-to-pay operations.
- AWS: Integration with AWS services is possible, for example, through third-party automation platforms that can connect Icertis with AWS Lambda for custom workflows.
- Google Cloud: There is no evidence of a direct, native integration with Google Cloud Platform or a listing on the Google Cloud Marketplace for Icertis.
Icertis is available on the following cloud marketplace:
- Microsoft Azure Marketplace: The Icertis Contract Intelligence platform is available for procurement and deployment through the Microsoft Azure Marketplace.
Key People
- Executive Chairman & Co-founder: Samir Bodas
- Chief Executive Officer: Anand Subbaraman
- CTO and Co-founder: Monish Darda
- Chief Financial Officer: Rajat Bahri
- Chief Marketing Officer: Jay Lee
- Chief Human Resources Officer: Pranali Save
- Chief Legal Officer: Todd Smith
- Chief Accounting Officer: Jaime Dreikosen
Key Facts
- Headquarters: Bellevue, Washington
- Number of Employees: Approximately 2,485
- Annual Revenue: Approximately $497.5 million
- Parent Company: None
- Subsidiary Companies: Icertis Products India Private Limited, Icertis GmbH, ICERTIS GROUP LTD, Icertis Solutions Private Limited
- Publicly Listed: No
Analyst Recognition
Icertis is recognized by several major analyst groups for its Contract Lifecycle Management (CLM) solutions.
- Gartner has named Icertis a Leader in its Magic Quadrant for Contract Life Cycle Management (CLM) for five consecutive years. Gartner recognized the company for its Completeness of Vision and Ability to Execute.
- Forrester recognized Icertis as a Leader in The Forrester Wave™: Contract Lifecycle Management (CLM) Platforms, Q1 2025. In this report, Icertis received the highest score in the Strategy category.
- IDC has positioned Icertis as a Leader in multiple MarketScape reports. These reports cover Worldwide Contract Life-Cycle Management Software for Corporate Legal, Worldwide AI-Enabled Buy-Side Contract Lifecycle Management Applications, and Worldwide SaaS and Cloud-Enabled Buy-Side Contract Life-Cycle Management Applications.
No specific recognitions for Icertis by the Everest Group were found in the search results.
