HP Inc.’s mission is to create technology that improves life for everyone, everywhere. The company’s vision is to engineer experiences that amaze its customers. This vision drives HP Inc. to invent and reinvent, pushing the boundaries of what its technology can do for work, play, and life.
HP Inc. aims to be the world’s most sustainable and just technology company. Its goals include achieving 50/50 gender equality in leadership by 2030 and reaching net-zero greenhouse gas emissions across its value chain by 2040. The company is known for its personal computers, printers, and related accessories, serving individual consumers, businesses, and large enterprises. The market generally holds a neutral to positive view of HP Inc., with analysts often issuing a “Hold” rating on its stock.
Offerings, Capabilities, and Integrations
HP Inc. provides a diverse portfolio of products and services that span personal computing, printing, and 3D printing solutions. The company’s offerings cater to a wide range of customers, from individual consumers to large enterprises, which allows HP Inc. to adapt to market changes and serve a broad customer base. A strong global distribution network ensures its products are widely available. This extensive reach, combined with a focus on innovation and research and development, helps HP Inc. maintain a competitive edge. The company’s long-standing brand recognition is built on a reputation for quality and reliability.
Products and Services
HP Inc. organizes its offerings into two main segments: Personal Systems and Printing. The Personal Systems segment includes personal computers (PCs), workstations, and related software and services. The Printing segment offers a comprehensive range of printing hardware, supplies, and services.
- Personal Computers (PCs): HP Inc. develops and sells a wide variety of personal computers.
- Laptops: HP Inc. offers several lines of laptops tailored to different user needs. The Spectre series is its premium, flagship line known for innovative features and ultra-slim profiles. The Envy series targets users who want both style and powerful performance. The Pavilion line provides versatile, everyday laptops that balance affordability and functionality. For business users, the EliteBook series offers high-end security, durability, and performance. The Omen line is designed specifically for gaming enthusiasts with high-performance hardware. In 2024, HP Inc. introduced the OmniBook brand for its AI-powered consumer PCs.
- Desktops: HP Inc. provides a range of desktop computers for home and office use. The Pavilion Desktop is an all-purpose computer, while the ENVY Desktop offers more power for demanding users. The company also offers All-in-One (AIO) computers that integrate the display and processor into a single unit. For gamers, the OMEN Desktop is a line of premium pre-built gaming PCs. The new OmniDesk brand is used for its AI-powered desktop computers.
- Workstations: The Z series of desktop and mobile workstations are designed for professional users with demanding workloads.
- Printing: HP Inc. has a strong presence in the printing industry with a variety of products and services.
- Printers: The company manufactures a wide range of printers for different environments. The LaserJet series is well-known for business use, while the OfficeJet series is designed for small businesses and home offices. The DeskJet and Envy printer lines are geared towards home users. HP Inc. also offers large-format DesignJet printers and industrial digital presses.
- Scanners: HP Inc. produces scanners as standalone devices and as part of its multifunction printers.
- Printing Supplies: The company sells ink and toner cartridges for its printers.
- Printing Services: HP Inc. offers services such as Instant Ink, a subscription service for ink and toner, and Managed Print Services for businesses. Recently, HP Inc. introduced HP Print AI, an intelligent print experience designed to simplify printing tasks.
- 3D Printing: HP Inc. provides 3D printing solutions, including printers and related services.
- Software and Services: Alongside its hardware, HP Inc. offers a suite of software and services, including device support, security solutions like HP Wolf Security, and collaboration tools.
Target Customers
HP Inc. targets a diverse customer base, segmenting its market to cater to the specific needs of both individual consumers and businesses. This dual approach allows the company to capture a broad market share.
- Consumers: This segment includes students, home users, creative professionals, and gamers. These customers typically seek reliable, user-friendly devices for personal use, entertainment, and remote work. HP Inc. addresses this market with its Pavilion, Envy, Spectre, and Omen product lines, offering a range of options from budget-friendly to premium.
- Businesses: HP Inc.’s business-to-business (B2B) segment includes small and medium-sized businesses (SMBs), large enterprises, and public sector organizations like government and education. These customers prioritize robust, secure, and scalable IT solutions. For SMBs, HP Inc. offers products like the LaserJet Pro series and services like Instant Ink for small businesses, which are designed for efficiency and cost-effectiveness. Large corporations benefit from comprehensive IT infrastructure solutions, including hardware, software, and services. The EliteBook and Pro series of computers are specifically marketed to business users.
Cloud Integrations and Marketplaces
HP Inc. offers several cloud-based solutions and maintains a presence on major cloud marketplaces, enabling integrations for its products and services.
- HP Anyware: This enterprise software solution provides secure access to digital workspaces. It is available on the AWS Marketplace, Microsoft Azure Marketplace, and Google Cloud Marketplace. HP Anyware allows users to remotely access their digital workspaces from various devices and infrastructures, including cloud, data centers, and workstations. The solution is built on the PCoIP protocol, which encrypts and transmits only pixels to the endpoint, ensuring that data remains secure in the cloud.
- HP Workforce Experience Platform: This platform utilizes Amazon Web Services (AWS) to process and analyze large amounts of data from millions of connected devices in real-time. It provides IT leaders with actionable insights to proactively improve the digital experience for employees. The platform leverages AWS services like Amazon S3 for data storage and Amazon Kinesis for data ingestion.
- HP Connect: Available on the Microsoft Azure Marketplace, HP Connect is a cloud application designed to simplify the management of UEFI BIOS on supported HP commercial PCs. It integrates with Microsoft Intune to allow IT administrators to create and enforce BIOS management policies for authentication, updates, and settings.
HP Inc. has a presence on the following cloud marketplaces:
- Amazon Web Services (AWS) Marketplace: HP Inc. lists HP Anyware on the AWS Marketplace, which enables secure remote access to desktops and applications hosted on Amazon EC2 instances.
- Microsoft Azure Marketplace: HP Inc. offers both HP Anyware and HP Connect through the Microsoft Azure Marketplace. The HP Anyware offering includes a standard monthly subscription.
- Google Cloud Marketplace: HP Inc. provides a free trial of HP Anyware on the Google Cloud Marketplace, allowing customers to test the digital workspace solution.
Key People
- President & Chief Executive Officer: Enrique Lores.
- Chief Financial Officer: Karen Parkhill.
- President, Personal Systems: Alex Cho.
- President of HP Inc. Imaging, Printing, and Solutions: Anneliese Olson.
- President, HP Solutions: Dave Shull.
- Chief Commercial Officer: Dave McQuarrie.
- Chief Legal Officer & General Counsel: Julie Jacobs.
- Chief Marketing & Corporate Affairs Officer: Antonio Lucio.
- Chief People Officer: Carol Surface.
- Chief Enterprise Operations Officer: Ernest Nicolas.
- President, Technology & Innovation: Tuan Tran.
- Board Chair: Chip Bergh.
Key Facts
- Headquarters: Palo Alto, California, United States.
- Number of Employees: 58,000.
- Annual Revenue: $53.7 billion.
- Parent Company: None.
- Subsidiary Companies: HP Inc. has numerous subsidiaries globally, including Polycom, HP PPS Asia Pacific Pte. Ltd., and Hewlett-Packard Development Company, L.P.
- Publicly Listed: Yes, on the New York Stock Exchange (NYSE: HPQ).
Analyst Recognition
HP Inc. is recognized by technology analyst groups Gartner and IDC in various market categories. Based on available research, there are no recent recognitions for HP Inc. within the Forrester Wave or the Everest Group PEAK Matrix.
- Gartner has named HP Inc. a “Visionary” in its 2024 Magic Quadrant for Digital Employee Experience Management Tools.
- IDC has positioned HP Inc. as a “Leader” in the IDC MarketScape for Cloud Managed Print and Document Services Hardcopy 2024. In the same year, the IDC MarketScape named HP Inc. a “Major Player” in Worldwide Digital Workplace Services. Additionally, IDC has previously recognized HP Inc. as a “Leader” in the IDC MarketScape for Worldwide Security Solutions and Services Hardcopy and the IDC MarketScape for Worldwide Print Transformation.
