Guidde’s mission is to make software adoption autonomous and seamless for users. The company’s generative AI platform enables individuals without prior design or video skills to create, edit, and share how-to guides for any software or process. Guidde aims to be a single, comprehensive platform that allows anyone within an organization to quickly produce and analyze video documentation.
Key goals for Guidde include the continued advancement of its AI-powered content generation, the expansion of its edge computing infrastructure, and the acceleration of its global market presence. Guidde is also focused on developing strategic partnerships to integrate its capabilities across various platforms and is actively growing its enterprise sales and customer success teams to support its expanding client base.
Guidde has a strong market reputation, particularly for its customer support and active user community. The platform is recognized for its user-friendly interface, speed, and the high-quality, professional output of its video guides. While the overall sentiment from users is positive, some have raised concerns regarding the platform’s cost and occasional reliability issues.
Offerings, Capabilities, and Integrations
Guidde is a generative AI platform designed to create video-based documentation and training materials with the goal of making the process significantly faster. Its core capability is transforming screen-recorded workflows into step-by-step narrated videos. Guidde uses artificial intelligence to automatically generate scripts, add voiceovers in over 100 languages, and create highlights and call-outs, which streamlines the content creation process. This automation gives Guidde a competitive edge by reducing the time and effort traditionally required to produce high-quality training and support videos. The platform is designed for easy sharing of knowledge with customers or employees. Guidde offers robust integrations with a wide range of business applications, including CRM systems like Salesforce, communication tools such as Slack and Zoom, and knowledge bases like Confluence and Zendesk. This allows know-how to be delivered directly within the apps that employees use daily, reducing context switching and improving workflow efficiency.
Products and Services
Guidde’s flagship product is its AI-powered video documentation platform, which enables users to create how-to videos and step-by-step guides. The service is delivered through a browser extension and a web application. Key features of its service include:
- Magic Capture: A feature that allows users to record their on-screen workflows with a single click. Guidde automatically captures the process to create a step-by-step guide.
- AI-Generated Narration: The platform leverages AI to analyze the screen capture and automatically generate a detailed script and narration for the video.
- AI-Generated Voiceovers: Users can choose from over 100 voice options and languages to add a voiceover to their video guides, allowing for personalization.
- Video Editor: Guidde provides an editor to customize videos with logos, text, and highlights without requiring specialized video editing skills.
- Smart Integration and Sharing: The platform allows for easy sharing of created content via links, embeds, or exports. Videos can be embedded directly into the apps teams use.
- Analytics: Guidde offers detailed analytics to track video engagement, showing who watched the videos and which parts were replayed or skipped.
- Knowledge Management: The platform can ingest and enrich existing long-form video recordings from sources like Zoom or Google Drive, creating a centralized and searchable knowledge base.
Target Customers
Guidde’s target customers are teams within organizations that need to create and share knowledge about software and processes. This includes a wide array of industries such as SaaS, e-commerce, financial services, and healthcare. Specific departments that benefit from Guidde’s platform include:
- Customer Support and Success Teams: These teams use Guidde to create training videos for customer onboarding and to provide quick, personalized how-to videos in response to support tickets.
- Sales and Presales Teams: Guidde enables these teams to create customized product demos and walkthroughs at scale.
- Training and HR Departments: These departments utilize the platform for employee training and creating consistent onboarding materials for new hires.
- Product Teams: Product teams can use Guidde to create detailed guides for new feature releases, ensuring smooth user adoption.
- IT and DevOps Teams: Technical teams can use Guidde to create standard operating procedures (SOPs) and streamline IT service management workflows.
Cloud Integrations and Marketplaces
Guidde offers several cloud integrations primarily focused on content storage and communication platforms. Guidde does not have a listed presence on the major cloud marketplaces of Microsoft Azure, Amazon Web Services (AWS), or Google Cloud.
Guidde’s cloud integrations facilitate the automatic ingestion of content from cloud file systems. Guidde’s platform can connect with the following:
- Google Drive: Guidde can ingest video files directly from a user’s Google Drive.
- Microsoft OneDrive: Users can upload video files from their Microsoft OneDrive account to be converted into Guidde’s format.
While Guidde provides secure cloud hosting for the content created on its platform, it does not offer deep integrations with the broader infrastructure or services of major cloud providers beyond file storage. Searches of the AWS Marketplace, Microsoft Azure Marketplace, and Google Cloud Marketplace do not show any listings for Guidde’s application or services.
Key People
- Co-founder, CEO: Yoav Einav
- Co-founder, CPO: Dan Sahar
- VP R&D: Asaf David
- VP Sales: Graham Rowe
- VP Finance: Sivan Peri
- VP of Customer Success: Peleg Samson
- VP Marketing: Hod Sivan
- VP of HR: Danielle Rotem
- VP Partnerships: Eyal Zurr
Key Facts
- Headquarters: Belmont, California, United States.
- Number of Employees: 50+.
- Annual Revenue: Approximately $6.3 million.
- Parent Company: None.
- Subsidiary Companies: None.
- Publicly Listed: No.
Analyst Recognition
Based on available information, Guidde is not currently featured in technology categories by Gartner, Forrester, IDC, or Everest Group.
