Grafana Labs develops open-source and cloud observability software that helps teams collect, correlate, visualize, and act on telemetry across applications, infrastructure, Kubernetes environments, and digital experiences. Its portfolio centers on Grafana and the LGTM stack for metrics, logs, traces, and profiles, delivered as open source software, enterprise offerings, and fully managed cloud services.
Grafana Labs positions its business around open source, open standards, and open ecosystems. Its products support Prometheus- and OpenTelemetry-based workflows, connect to existing tools and data sources, and give customers a unified way to work across metrics, logs, traces, profiles, performance testing, and incident response. The company serves organizations that want observability flexibility across self-managed, SaaS, and regulated cloud deployment models.
Offerings, Capabilities, and Integrations
Grafana Labs offers managed and self-managed observability options for teams that need to ingest, store, query, visualize, and alert on telemetry at scale. Its capabilities span dashboards, alerting, incident response, service-level objectives, performance testing, continuous profiling, and AI-assisted investigation workflows. The portfolio is designed to help engineering teams reduce operational complexity while keeping control over architecture and spend.
Integration breadth is a core part of the value proposition. Grafana Labs supports open standards such as OpenTelemetry and Prometheus and connects with a broad ecosystem of cloud services, databases, log stores, ticketing systems, and commercial observability tools through data source plugins and integrations. It also complements software subscriptions with enterprise plugins, support, training, consulting, and professional services for rollout, migration, and adoption.
Products and Services
- Grafana Cloud: Fully managed observability platform for metrics, logs, traces, profiles, dashboards, alerting, performance testing, and incident response, built around Grafana Labs’ open-source observability stack.
- Grafana Enterprise Stack: Self-managed observability stack for organizations that want to run Grafana Labs software on their own infrastructure with enterprise security, governance, plugins, and support.
- Grafana: Open-source visualization and dashboarding platform for querying, visualizing, alerting on, and understanding operational and business data from many sources.
- Grafana Loki: Horizontally scalable, multi-tenant log aggregation system designed to work closely with Grafana and Prometheus-style workflows.
- Grafana Mimir: Scalable metrics backend and long-term storage system for Prometheus-compatible metrics, built for high scale and multi-tenant use cases.
- Grafana Tempo: Distributed tracing backend for storing and analyzing traces with low operational complexity and tight integration into Grafana workflows.
- Grafana k6: Load and performance testing product used to script, run, and analyze tests for applications and services.
- Grafana Pyroscope: Continuous profiling product that helps engineering teams analyze CPU and memory behavior and optimize application performance.
- Grafana Alloy: OpenTelemetry Collector distribution with built-in Prometheus pipelines for collecting and routing metrics, logs, traces, and profiles.
- Grafana IRM: Incident response and on-call management application in Grafana Cloud that unifies escalations, schedules, alerts, and incident workflows.
- Grafana SLO: Service level objective application for creating, tracking, and alerting on SLOs, error budgets, and burn rates.
- Grafana Assistant: AI-powered observability assistant for creating queries and dashboards, investigating incidents, and helping users work faster inside Grafana workflows.
- Grafana Federal Cloud: Fully managed observability offering for public sector and regulated environments with FedRAMP High authorization and DoD IL5 compliance.
- Grafana Labs Professional Services: Implementation, migration, onboarding, architecture, and enablement services that help customers deploy and adopt Grafana Labs products faster.
- Grafana Labs Technical Support: Customer support service that provides technical guidance, troubleshooting assistance, and product expertise for Grafana Labs deployments.
Target Customers
Grafana Labs targets developers, SREs, platform engineering teams, DevOps practitioners, and IT operations groups that need shared visibility across modern distributed systems. Its offerings are well suited to organizations running cloud-native applications, Kubernetes, microservices, hybrid infrastructure, and multi-cloud environments, as well as teams standardizing on OpenTelemetry and Prometheus-based observability.
The company serves a wide customer range, from startups adopting free or self-serve offerings to large enterprises consolidating fragmented monitoring estates. Its industry solutions and go-to-market focus extend across technology, financial services, manufacturing and logistics, media and telecommunications, and public sector organizations, including teams operating in regulated environments.
Cloud Integrations and Marketplace
- AWS Marketplace: Grafana Cloud is available through AWS Marketplace, giving AWS customers a direct way to procure and deploy Grafana Cloud with marketplace billing and AWS-focused observability integrations.
- Azure Marketplace: Grafana Cloud is available through Azure Marketplace, and Grafana Labs also offers an official enterprise upgrade for Azure Managed Grafana that adds enterprise plugins, support, and training.
- Google Cloud Marketplace: Grafana Cloud is also available through Google Cloud Marketplace, extending Grafana Labs’ marketplace presence across the major hyperscale cloud platforms.
Key People
- Raj Dutt: Co-founder and CEO
- Torkel Ödegaard: Co-founder and CGO
- Tom Wilkie: Chief Technology Officer
- Anthony Woods: Co-founder
- Manoj Acharya: VP, Engineering
- Myrle Krantz: Engineering Director
Key Facts
- Headquarters: New York, New York, USA
- Employees: 1,600+
- Annual Revenue: $400M+ annual recurring revenue
- Parent Company: None
- Subsidiaries: Grafana Labs Japan
- Publicly Listed: No (private company)
Analyst Recognitions
- Gartner: 2025 Gartner Magic Quadrant for Observability Platforms – Leader; furthest in Completeness of Vision. 2025 Gartner Critical Capabilities for Observability Platforms – among the three highest-scoring vendors for Cost Optimization, Platform Operations, Software Engineering, IT Operations, Site Reliability Engineering, and Business Insights.
