Genetec Inc. is a Montreal-headquartered global technology company focused on unified physical security software. Its portfolio spans cloud, hybrid, and on-premises offerings for video surveillance, access control, automatic license plate recognition, communications, digital evidence, and security operations. The company emphasizes open architecture, cybersecurity, and privacy-by-design so customers can modernize without being locked into proprietary stacks.
Founded in 1997, Genetec Inc. serves more than 42,500 customers and has grown to roughly 2,200 employees. Its products are used to connect cameras, door controllers, intercoms, sensors, and operational data in a common environment that helps organizations monitor events, investigate incidents, and standardize processes across single sites or large multi-site deployments.
Offerings, Capabilities, and Integrations
Genetec Inc. combines unified physical security, digital evidence management, incident and work management, communications, and physical access management across SaaS, hybrid, and on-premises delivery models. Its offerings support centralized monitoring, automation, investigations, remote administration, and collaboration across security, facilities, and operations teams.
The company differentiates with open architecture, cloud-managed appliances, support for existing hardware and direct-to-cloud devices, and a broad partner ecosystem. Through its Partner & Integration Hub, supported device programs, APIs, and SDKs, Genetec Inc. enables customers and partners to extend workflows into third-party video, access, building, IoT, analytics, and other operational systems.
Products and Services
- Security Center SaaS: Unified physical security software delivered as a service, supporting cloud and hybrid deployments for access control, video, forensic search, intrusion monitoring, automation, communications, and multi-site operations.
- Security Center: On-premises unified physical security platform that brings video surveillance, access control, automatic license plate recognition, communications, and other connected systems into a single interface.
- Genetec Operations Center: Work management software for physical security and routine operations that helps teams coordinate tasks, workflows, dashboards, and standard operating procedures.
- Synergis: IP-based access control system with open architecture that unifies doors, identities, and policies with the broader Security Center environment.
- Omnicast: IP video management system for monitoring, recording, investigations, and video-centric situational awareness across single and multi-site environments.
- AutoVu: Automatic license plate recognition system with fixed and mobile deployment options for security, parking, and vehicle-based investigations.
- Sipelia: SIP-based communications and intercom management system that unifies calls, intercoms, and public address workflows with security operations.
- Genetec Mission Control: Collaborative decision management and incident response software that helps teams detect, qualify, and resolve incidents using guided workflows and automation.
- Genetec Cloudlink: Family of cloud-managed appliances that bridge edge devices, on-premises systems, and cloud services for hybrid and SaaS deployments.
- Genetec Clearance: Digital evidence management system for collecting, organizing, reviewing, and securely sharing case files and multimedia evidence.
- Genetec ClearID: Cloud-based physical access management solution that automates identity workflows, access requests, reviews, and compliance processes for Synergis environments.
- Genetec Cloudrunner: Cloud-based vehicle-centric investigation system that captures and analyzes vehicle data to help agencies and security teams find leads and share evidence.
- Streamvault: Turnkey, cyber-hardened security infrastructure appliances and workstations preloaded for Genetec deployments.
Target Customers
Genetec Inc. targets enterprise and public-sector organizations that need to unify physical security and operational workflows across one or many sites. It is especially well suited to customers managing mixed legacy infrastructure, large device estates, and strict cybersecurity, privacy, uptime, or compliance requirements.
Its industry focus spans airports, cities, public safety, transit, education, corporate campuses, data centers, financial institutions, retail, property management, energy and utilities, healthcare, government agencies, gaming, sports and entertainment, and traffic environments. The company also appeals to organizations that want closer alignment between security, IT, facilities, and investigations teams.
Cloud Integrations and Marketplace
- Azure Marketplace: Genetec Inc. maintains verified Azure Marketplace presence for Genetec Security Center and Genetec Access Control as a Service (Synergis). Its Microsoft cloud alignment also includes Genetec Clearance support for Microsoft Entra ID single sign-on and Azure-based hosting for some Security Center SaaS regions.
Key People
- Pierre Racz: CEO
- Guy Chenard: Chief Commercial Officer
- Christian Morin: Vice President of Product Engineering
- Michel Chalouhi: Vice President of Global Sales
- Andrew Elvish: Vice President of Marketing
- Nadia Boujenoui: Vice President of Customer Experience
- Pervez Siddiqui: Vice President of Offerings & Transformation
Key Facts
- Headquarters: Montreal, Quebec, Canada
- Employees: 2,200+
- Annual Revenue: Undisclosed
- Parent Company: None
- Subsidiaries: None
- Publicly Listed: Privately held
