Allytics Tech Perspectives

Allytics Tech Perspectives

Allytics Tech Perspectives

ForgeRock

ForgeRock is a global digital identity leader focused on helping people simply and safely access the connected world. Its core mission is to transform the way organizations approach identity and access management. This transformation is aimed at enabling organizations to deliver better customer experiences, strengthen customer relationships, and ultimately, drive greater value and revenue. ForgeRock provides an enterprise-grade identity platform for customers, employees, and connected devices, offering solutions at scale.

The company’s goal is to enable secure and seamless access across various digital touchpoints. ForgeRock aims to provide a comprehensive and simple Identity and Access Management solution that helps its customers deepen relationships with their own customers and improve the productivity and connectivity of their employees and partners. ForgeRock is recognized for its comprehensive identity solutions, scalability, and flexibility, particularly in managing large-scale identity infrastructures. It is known for its capability to handle consumer, workforce, and IoT identities across on-premise, cloud, and hybrid environments.

Offerings, Capabilities, and Integrations

ForgeRock provides a comprehensive digital identity platform designed for any cloud environment, enabling organizations to manage and secure identities for workforce, consumers, applications, and Internet of Things (IoT) devices. Its offerings center around identity and access management (IAM), customer identity and access management (CIAM), and identity governance and administration (IGA). ForgeRock’s platform is built to handle complex identity challenges, offering capabilities such as passwordless authentication, single sign-on (SSO), multi-factor authentication (MFA), access management, identity management, directory services, identity gateway, and AI-driven identity analytics. This allows ForgeRock to provide secure and personalized digital experiences. The platform’s flexibility, scalability, and ability to be deployed on-premises, in hybrid environments, or as a service (Identity Cloud) give it a competitive edge. ForgeRock’s solutions are designed to integrate with a wide range of applications and services, supporting open standards. This comprehensive and adaptable approach to identity management has established ForgeRock’s reputation as a global leader in the field.

It is important to note that ForgeRock was acquired by Thoma Bravo in August 2023 and merged into Ping Identity. As a result, ForgeRock’s product names have been updated to align with the Ping Identity brand (e.g., ForgeRock Identity Cloud is now PingOne Advanced Identity Cloud, ForgeRock Access Management is now PingAM). Both product portfolios continue to be developed.

Products and Services

ForgeRock’s core offering is the ForgeRock Identity Platform, a unified suite of products designed to manage the full lifecycle of identities. This platform can be deployed on-premises, in any cloud environment (including multi-cloud and hybrid-cloud), or consumed as a service via the ForgeRock Identity Cloud (now PingOne Advanced Identity Cloud). The platform’s key components, some of which have been rebranded under Ping Identity, include:

  • Access Management (AM) (now PingAM): Provides intelligent access, authorization, federation, single sign-on (SSO), multi-factor authentication (MFA), and risk-based adaptive access to secure applications, APIs, and data. It enables customizable user experiences while ensuring secure authentication.
  • Identity Management (IDM) (now PingIDM): Manages the entire identity lifecycle for users, devices, and things, including provisioning, de-provisioning, synchronization, and self-service capabilities.
  • Directory Services (DS) (now PingDS): Offers a high-performance, scalable, and secure LDAP directory for storing identity data. It supports deploying directory services in containers.
  • Identity Gateway (IG) (now PingGateway): Secures access to web applications and APIs by enforcing policies and integrating with modern and legacy systems. It offers capabilities like secure token transformation and support for various identity standards.
  • Identity Governance (IGA): An AI-driven solution that helps organizations manage and reduce risk associated with user access, automate access approvals, and ensure compliance.
  • Autonomous Identity: An AI-driven identity analytics solution that helps accelerate secure access, achieve regulatory compliance, mitigate risks, and reduce costs.
  • Edge Security: Provides security for IoT services, microservices, and APIs.
  • Profile and Privacy Management: Helps organizations comply with data privacy regulations like GDPR by managing user profiles and consent.
  • ForgeRock Identity Cloud (now PingOne Advanced Identity Cloud): Delivers the full ForgeRock Identity Platform as a service. Recent additions to the Identity Cloud include “Organizations” for managing different identity types with unique configurations from a single system, and “Themed User Journeys” for easily configurable, personalized user experiences.
  • SDKs (Software Development Kits): Enable developers to integrate identity services into their applications.
  • Identity Orchestration (Intelligent Access Trees): A no-code/low-code capability to design and manage complex identity journeys for user authentication, registration, and self-service.

The flagship product is the ForgeRock Identity Platform itself, encompassing all these integrated modules. ForgeRock continually updates its platform, with recent releases like version 7.4 enhancing security, expediting solution development, and improving user experiences.

Target Customers

ForgeRock targets a broad range of customers, from large enterprises to organizations of various sizes that require robust identity and access management solutions. Its solutions are designed for all identity types, including workforce (employees, contractors), consumers (customers, citizens), and non-human identities like applications, devices, and IoT. ForgeRock has a significant presence in industries with high security and privacy needs, such as:

  • Financial Services and Banking
  • Healthcare
  • Government and Public Sector
  • Retail
  • Telecommunications
  • Media
  • Automotive
  • Technology

These target customers benefit from ForgeRock’s products and services by being able to:

  • Enhance Security: Protect against data breaches, fraud, and unauthorized access by managing identities and controlling access to resources effectively.
  • Improve User Experience: Deliver seamless, personalized, and friction-free digital experiences for customers and employees through capabilities like SSO and passwordless authentication.
  • Achieve Regulatory Compliance: Meet stringent data privacy and security regulations such as GDPR, HIPAA, and others.
  • Drive Digital Transformation: Securely enable new digital initiatives, including cloud adoption, mobile strategies, and IoT deployments.
  • Increase Operational Efficiency and Reduce Costs: Automate identity lifecycle management, streamline IT processes, and consolidate identity solutions onto a single platform.
  • Scale to Meet Demand: Support millions of users and devices with a highly scalable and performant platform.
  • Innovate Faster: Quickly develop and deploy new services with flexible and customizable identity solutions.

Organizations choose ForgeRock when they need to manage complex identity requirements, particularly for customer-facing applications and large-scale deployments.

Cloud Integrations and Marketplaces

ForgeRock offers various cloud integrations and maintains a presence on several cloud marketplaces, enabling customers to deploy its identity and access management solutions within their existing cloud infrastructures.

  • Google Cloud Platform: ForgeRock’s Identity Cloud platform is available for purchase on the Google Cloud Marketplace. This allows Google Cloud customers to integrate ForgeRock’s identity solutions into their infrastructure, benefiting from product integration and unified billing. The partnership aims to help organizations manage identity and access across hybrid and multi-cloud environments. ForgeRock Identity Cloud is built on Google Cloud.
  • Amazon Web Services (AWS): ForgeRock is an AWS Partner. The ForgeRock Identity Platform can be deployed on AWS, with resources available for automating deployment using containerization with Amazon EKS. This includes Docker and Kustomize artifacts for deploying the ForgeRock Identity Platform on a Kubernetes cluster. While not directly listed as a transactable item on the AWS Marketplace in the same way as on Google Cloud’s, ForgeRock’s solutions are designed to run on AWS infrastructure.
  • Microsoft Azure: The ForgeRock Identity Platform integrates with Microsoft Endpoint Manager, Microsoft Azure Active Directory (Azure AD), and Azure Compliance. These integrations include an authentication node to check device security posture with Endpoint Manager, another to check user threat risk against Azure AD, and a Common Audit handler (CAUD) that pushes data from ForgeRock products to Azure Sentinel, a cloud-native SIEM. Some third-party solutions on the Azure Marketplace, such as HYPR and AuthN by IDEE, list ForgeRock as a compatible identity provider they can integrate with.
  • ForgeRock Marketplace (Backstage): ForgeRock maintains its own marketplace, referred to as ForgeRock Backstage Marketplace or simply ForgeRock Marketplace. This marketplace provides plugins and integrations from partners and the developer community to extend the capabilities of ForgeRock’s products, including the Identity Cloud. Examples of integrations available include solutions for biometric authentication, device fingerprinting, and identity verification from partners like Daon, Socure, Onfido, and Keyless.

Key Facts

  • Headquarters Location: San Francisco, California, US.
  • Number of Employees: Approximately 500 – 1,000.
  • Annual Revenue: $217.5 million (2022).
  • Parent Company: Ping Identity (Thoma Bravo).
  • Subsidiary Companies: Approximately 10, including ForgeRock AS (Norway), ForgeRock Deutschland GmbH (Germany), ForgeRock Limited (United Kingdom), and ForgeRock US, Inc. (Delaware).
  • Publicly Listed: No (taken private by Thoma Bravo in August 2023 and merged into Ping Identity).

Analyst Recognition

ForgeRock has been recognized by several analyst groups for its capabilities in the Identity and Access Management (IAM) market. ForgeRock was acquired by Ping Identity, and in some recent recognitions, both were evaluated independently prior to the acquisition’s completion in August 2023.

  • Gartner: ForgeRock (now part of Ping Identity) was named a Leader in the Gartner Magic Quadrant for Access Management in 2023, marking the fourth consecutive year for this recognition. Both Ping Identity and ForgeRock were positioned as Leaders in this 2023 report based on independent evaluations. In 2022, Gartner also recognized ForgeRock as a Leader in the Magic Quadrant for Access Management for the third consecutive year. Additionally, in the 2022 Gartner Critical Capabilities for Access Management, ForgeRock received the highest ranking for the External Access Management and Application Development Use Cases, and the second highest for the Internal Access Management Use Case.
  • Forrester: Forrester Research recognized ForgeRock as a Leader in The Forrester Wave™: Customer Identity and Access Management (CIAM), Q4 2022. ForgeRock also received this Leader recognition in The Forrester Wave™: Customer Identity and Access Management (CIAM), Q4 2020.
  • IDC: An IDC Research Vice President, Jay Bretzmann, has commented on the benefits of ForgeRock’s approach to passwordless authentication and user journey orchestration. In 2022, IDC noted Ping Identity and ForgeRock held the ninth and tenth market share positions, respectively, in the broader identity and access management category.
  • Everest Group: In Everest Group’s Identity and Access Management (IAM) Services PEAK Matrix® Assessment 2023, ForgeRock is mentioned as a technology partner for service providers like Accenture and HCLTech. Accenture and ForgeRock have invested in differentiating services, including autonomous identity and IAM modernization toolkits. HCLTech has strategic partnerships with identity vendors, including ForgeRock, to develop and deliver services around securing hybrid and machine identity.
ForgeRock

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