Files.com is a cloud-native Software-as-a-Service (SaaS) platform focused on file integration and automation. Its primary mission is to simplify and secure mission-critical file transfers for businesses. The company aims to provide a smart file logistics platform that is both technologically advanced for technical users and simple for non-technical users. Files.com is designed for scalability and performance, supporting very large files and offering fast transfer speeds.
The company’s goals revolve around providing robust security, ensuring compliance with regulations like GDPR and HIPAA, and offering extensive integration capabilities with other platforms such as Microsoft Azure, AWS, and Google Drive. Files.com seeks to empower organizations to automate workflows and enhance collaboration without the need to manage their own infrastructure. It has a stated commitment to keeping customers secure from evolving threats.
In the market, Files.com is recognized as a leader in file transfer solutions. It is often praised for its user-friendly interface, strong security features, and reliable performance, making it a trusted choice for over 4,000 companies. The company has a reputation for providing excellent customer support. While its market share in the Managed File Transfer (MFT) category is still growing, it is seen as a versatile solution for industries like finance, healthcare, and software development that require secure and compliant data handling.
Offerings, Capabilities, and Integrations
Files.com is a cloud-native platform specializing in Managed File Transfer (MFT) that enables organizations to securely and automatically manage file-based workflows. Its core offerings center around providing a secure, reliable, and compliant solution for transferring, sharing, and storing files between users, teams, and systems. The platform’s capabilities include robust security features such as encryption at-rest and in-transit, comprehensive audit logs, and support for compliance standards like HIPAA, GDPR, and SOC-2. Files.com distinguishes itself with extensive integration capabilities, connecting with a wide range of cloud storage providers like Amazon S3, Microsoft Azure, Google Cloud, Box, and Dropbox, as well as supporting traditional protocols like FTP, SFTP, and AS2. This allows Files.com to act as a unified hub for an organization’s entire file transfer ecosystem, providing a competitive edge through its emphasis on automation, security, and broad interoperability.
Products and Services
Files.com’s primary offering is its SaaS-based platform for managed file transfer, automation, and integration. Its services are designed to handle business-critical file transfer workloads with a focus on security and reliability.
- Managed File Transfer (MFT): The flagship service provides a secure and compliant platform for transferring files. It supports various protocols including SFTP, FTP, and AS2, acting as both a client and a server.
- Cloud Storage Integration: Files.com integrates with numerous third-party cloud storage services such as Amazon S3, Azure Blob Storage, Google Cloud Storage, SharePoint, Box, and Dropbox, allowing for scheduled or real-time synchronization.
- Files.com Desktop App: This application for Windows and macOS integrates with the native file explorers (File Explorer and Finder), allowing users to manage their cloud files as if they were stored locally. It supports standard file operations like drag-and-drop, editing with local applications, and real-time collaboration.
- Files.com Mobile App: Provides access to file transfer functionalities on mobile devices.
- On-Premise Agent: A newer offering that allows for the integration of on-premise file systems with the Files.com platform, enabling secure file transfers between cloud and local storage.
- Automation and Workflows: The platform enables the creation of automated workflows for file processing, including features like webhooks, GPG encryption/decryption, and watermarking.
- Enterprise Identity (SSO) Integrations: Files.com supports single sign-on with various identity providers like Active Directory, Azure, Okta, and OneLogin for streamlined user management.
- API and SDKs: For developers, Files.com provides APIs and SDKs for various programming languages to build custom integrations and automate file operations.
Target Customers
Files.com targets businesses of all sizes, from small and mid-market companies to large enterprises, that require secure and automated file transfer solutions. Its customer base spans various industries, with a particular focus on organizations that handle sensitive or business-critical data, such as those in the healthcare, finance, and technology sectors. The platform is designed for IT, data, and engineering teams who need to manage complex file delivery and integration workflows without extensive coding. Customers benefit from Files.com’s ability to centralize and secure all file transfer activities, ensure compliance with regulations like HIPAA and GDPR, and automate repetitive tasks, which improves efficiency and reduces the risk of data breaches. The acquisition of ExaVault, a cloud file transfer vendor for SMBs, further indicates a strategic focus on serving a broad range of business sizes.
Cloud Integrations and Marketplaces
Files.com provides extensive cloud integration capabilities, allowing users to connect with major cloud storage providers. The platform can be configured to mount remote systems for live, direct access or to push and pull files on a schedule. These native integrations are maintained by the Files.com engineering team.
- Microsoft Azure: Files.com integrates with both Microsoft Azure Blob Storage and Azure Files. This allows users to connect an Azure file share or Blob bucket as a remote server, making the content available in real-time through a mount or synchronized on a schedule. The integration with Azure Files is designed to modernize legacy file shares by adding features like external sharing and real-time activity tracking. Additionally, Files.com integrates with Microsoft Entra ID (formerly Azure Active Directory) for single sign-on (SSO) capabilities.
- Amazon Web Services (AWS): Files.com has a native integration with Amazon S3. This allows an S3 bucket to be transformed into a workspace accessible through the Files.com platform without moving the data. The connection can be established as a remote server mount for real-time interaction or as a remote server sync to push, pull, or mirror files between S3 and other storage locations. The integration supports all AWS regions and also connects with Amazon Simple Notification Service (SNS) for notifications.
- Google Cloud: Files.com offers native integration with Google Cloud Storage (GCS). This enables users to connect a GCS bucket and access the files in real-time via a mount or to synchronize files between GCS and other locations. The platform also provides integration with Google Drive, which can be connected as a remote server for real-time access or synchronization.
Regarding its presence on cloud marketplaces, Files.com is available on the AWS Marketplace. The listing on the AWS Marketplace allows for the procurement and deployment of the Files.com platform. Based on available information, Files.com does not have a listing on the Microsoft Azure Marketplace or the Google Cloud Marketplace.
Key People
- Founder & CEO: Kevin Bombino
- Chief Financial Officer: Jeremiah Boyle
- General Counsel & COO: Joseph Buszka
- Chief Revenue Officer: Wade Callison
- Head of Product: Vivek Mody
- Chief Information Security Officer: Sean Smith
- Board Member: Harish Belur
- Board Member: Jeff Parks
Key Facts
- Headquarters Location: Scottsdale, Arizona.
- Number of Employees: Approximately 94.
- Annual Revenue: $35 million.
- Parent Company: None.
- Subsidiary Companies: ExaVault, SmartFile.
- Publicly Listed: No.
Analyst Recognition
Based on publicly available information, Files.com is not featured in major analyst reports from Forrester, IDC, or Everest Group.
Gartner Peer Insights, a platform that hosts customer reviews, lists Files.com in the Application Development, Integration and Management – Others market category. This content is based on the opinions of individual end-users and does not represent a formal analyst assessment by Gartner.
