Esri develops ArcGIS, a geospatial platform for mapping, spatial analysis, data management, and location intelligence. Its software is delivered through SaaS, self-hosted enterprise infrastructure, desktop GIS, mobile field apps, and developer services, enabling organizations to create maps, manage authoritative data, analyze spatial patterns, and share geographic insight across teams.
Esri positions geography as a practical framework for operational, planning, and public-facing decisions. Its technology helps customers connect business and environmental data, improve situational awareness, support digital twin and reality capture initiatives, and communicate findings through interactive apps, dashboards, and stories. The portfolio is designed for organizations that want location intelligence embedded in everyday workflows rather than isolated in a specialist system.
Offerings, Capabilities, and Integrations
Esri’s offerings span core GIS capabilities such as map authoring, geospatial data management, spatial analysis, visualization, content sharing, field data capture, market intelligence, photogrammetry, and digital storytelling. It also serves developers with mapping APIs, SDKs, location services, and hosted data services that bring geospatial functionality into custom applications and business systems.
Esri supports flexible deployment models, including fully managed SaaS, self-hosted enterprise environments, and desktop-to-cloud workflows. Its technology is built to interoperate with enterprise identity systems, cloud infrastructure, cloud storage, and common business platforms, while role-based access and extensibility help organizations tailor GIS to different teams. Beyond software, Esri provides consulting, implementation, optimization, training, and support services to help customers operationalize geospatial programs at scale.
Products and Services
- ArcGIS: Esri’s flagship geospatial platform for creating, managing, analyzing, mapping, and sharing location-based data across organizations.
- ArcGIS Online: A secure and scalable SaaS GIS for collecting and managing data, performing analysis, and sharing maps and apps in a collaborative web environment.
- ArcGIS Pro: Desktop GIS software for advanced mapping, data management, spatial analysis, imagery work, automation, and 2D and 3D visualization.
- ArcGIS Enterprise: Self-hosted geospatial infrastructure for data management, mapping, analysis, collaboration, customization, and automation on infrastructure customers control.
- ArcGIS Location Platform: A developer-focused location platform that provides mapping APIs, SDKs, data hosting, and location services for embedding geospatial capabilities into applications and business systems.
- ArcGIS Business Analyst: Location-based market and community intelligence software that combines demographic, business, lifestyle, spending, and census data with map-based analytics.
- ArcGIS StoryMaps: A digital storytelling product for combining maps, 3D scenes, media, and narrative content into interactive stories, briefings, and collections.
- ArcGIS Survey123: Smart form and survey software for structured data collection, field reporting, and workflow digitization across web and mobile experiences.
- ArcGIS Field Maps: A mobile field operations app for map-based data capture and editing, asset lookup, markup, location sharing, and offline work.
- ArcGIS Reality: A suite of photogrammetry and reality capture software for turning drone, aerial, and satellite imagery into accurate 2D products, 3D meshes, point clouds, and other reality models.
- ArcGIS Living Atlas of the World: A curated collection of ready-to-use maps, layers, imagery, and geographic content that customers can use across ArcGIS workflows.
- Esri Professional Services: Consulting and implementation services that help customers plan, deploy, integrate, optimize, and expand their GIS environments and geospatial programs.
Target Customers
Esri serves a broad mix of public, private, nonprofit, and educational organizations that rely on geography to run operations, allocate resources, and communicate with stakeholders. Core customer groups include national, state, and local government agencies; public safety organizations; utilities; telecommunications providers; and infrastructure-focused teams in architecture, engineering, construction, and transportation.
It also targets commercial users that need location intelligence for growth, risk, network planning, site selection, market analysis, and operational resilience, including high-tech companies, real estate and retail organizations, and other enterprise businesses. Within those accounts, Esri supports GIS professionals, analysts, planners, field crews, developers, and business leaders who need shared spatial data and map-based insight across office, field, and executive workflows.
Cloud Integrations and Marketplace
- AWS Marketplace: Esri has an official presence in AWS Marketplace, including ArcGIS Online, and supports ArcGIS deployments and integrations on AWS infrastructure.
- Azure Marketplace: Esri offers ArcGIS listings in Azure Marketplace and supports deployment and integration patterns for ArcGIS on Microsoft Azure, including identity and storage connectivity.
- Google Cloud: Esri supports ArcGIS Enterprise deployments on Google Cloud, including Kubernetes-based environments and cloud storage options used in cloud-native geospatial architectures.
Key People
- Jack Dangermond: President
- Jay Theodore: Chief Technology Officer for Enterprise and AI Technologies
- Dr. Dawn Wright: Chief Scientist
- Marianna Kantor: Chief Marketing Officer
- Brian Cross: Head of Professional Services
- Dr. Este Geraghty: Chief Medical Officer
- Matt Piper: Global Industry Solutions Infrastructure Director
Key Facts
- Headquarters: Redlands, California, USA
- Employees: Approximately 6,000+
- Annual Revenue: $1.1B-$2.0B
- Parent Company: None
- Subsidiaries: None
- Publicly Listed: No – privately held
Analyst Recognitions
- Forrester: Leader in The Forrester New Wave™: Climate Risk Analytics, Q4 2022. Leader in The Forrester Wave™: Location Intelligence Platforms, Q2 2020.
