eSentire’s mission is to hunt, investigate, and stop cyber threats before they cause business disruption. The company aims to protect the critical data and applications of organizations by providing Managed Detection and Response (MDR), Continuous Threat Exposure Management, and Incident Response services. eSentire’s goal is to mitigate business risk and enable security at scale by combining machine learning XDR technology with 24/7 threat hunting and security operations leadership.
eSentire is recognized as a global leader in MDR. The company has a strong market reputation, underscored by its long history in the industry, founded in 2001. It is often praised for its expertise, 24/7 monitoring, and fast response times. Customer reviews frequently highlight the value of eSentire’s services in providing peace of mind and enhancing their security posture.
Offerings, Capabilities, and Integrations
eSentire is a cybersecurity company that specializes in Managed Detection and Response (MDR) services. Its core offerings are designed to protect organizations from cyber threats by combining technology with human expertise. eSentire’s approach provides 24/7 threat hunting, investigation, and response to stop cyberattacks before they can disrupt business operations. This is accomplished through its proprietary Atlas XDR (Extended Detection and Response) cloud platform, which utilizes artificial intelligence and machine learning to detect and automatically block threats in real-time. The platform integrates with over 300 security technologies, allowing it to ingest data from various sources like endpoints, networks, clouds, and logs for comprehensive threat visibility.
A key aspect of eSentire’s competitive edge is its team of security experts, including 24/7 Security Operations Center (SOC) Cyber Analysts and the elite Threat Response Unit (TRU). This human-led element provides deep investigation, proactive threat hunting, and rapid incident response, which is a significant differentiator in the market. eSentire offers seamless integrations with major technology partners such as Microsoft, CrowdStrike, SentinelOne, Sumo Logic, and Tenable, allowing clients to enhance their existing security investments. This combination of advanced technology, expert-led services, and extensive integrations provides a comprehensive security solution that helps organizations build cyber resilience and prevent business disruption.
Products and Services
eSentire’s offerings are centered around its Managed Detection and Response (MDR) services, which are delivered through its Atlas XDR platform. The company provides a suite of services designed to offer complete threat visibility and response across an organization’s IT environment.
- Managed Detection and Response (MDR): This is eSentire’s flagship service, providing 24/7 threat hunting, monitoring, and response. It combines the Atlas XDR platform with human expertise from SOC analysts and threat hunters to detect and contain threats in real-time. The service is offered in three main packages: Atlas Essentials, Atlas Advanced, and Atlas Complete.
- Atlas XDR Platform: A cloud-native platform that uses AI and machine learning to correlate data from multiple sources and automate threat detection and response. It integrates with a wide range of security tools to provide unified visibility.
- eSentire AI Investigator: A generative AI-powered tool that enhances the capabilities of the eSentire XDR Platform by allowing users to perform security investigations, threat responses, and threat hunting using natural language.
- Digital Forensics and Incident Response (DFIR): Provides expert assistance to investigate and remediate security breaches, helping organizations recover from cyberattacks.
- Continuous Threat Exposure Management (CTEM): A program that includes vulnerability management, phishing defense, and security awareness training to proactively identify and mitigate security risks.
- eSentire Threat Intelligence: A standalone product launched in March 2024 that provides high-fidelity Indicators of Compromise (IOCs) curated from real-world security investigations. This intelligence can be integrated into a client’s existing security infrastructure.
- MDR for Microsoft: A specialized service that integrates with Microsoft 365 Defender and Microsoft Sentinel to provide enhanced threat detection and response within the Microsoft ecosystem.
Target Customers
eSentire provides its cybersecurity services to a broad range of mid-market and enterprise-level organizations across various industries. The company protects over 2,000 organizations in more than 80 countries. A significant portion of its customer base, 65%, is considered critical infrastructure, highlighting the company’s focus on organizations that are vital to economic stability.
eSentire’s target industries include:
- Financial Services: This was the company’s original target industry, and it continues to be a key market.
- Legal
- Healthcare
- Manufacturing
- Insurance
- Engineering
- Government
These organizations benefit from eSentire’s services, particularly if they lack the internal resources or specialized expertise to manage sophisticated cyber threats effectively. By acting as an extension of their clients’ teams, eSentire provides the 24/7 monitoring and rapid response capabilities necessary to defend against advanced cyberattacks, allowing the organizations to focus on their core business operations.
Cloud Integrations and Marketplaces
eSentire provides Managed Detection and Response (MDR) services that integrate with major cloud platforms, and the company maintains a presence on several cloud marketplaces.
- Microsoft Azure: eSentire offers eSentire MDR for Microsoft, which includes services for Microsoft Sentinel and Microsoft Defender. These services provide 24/7 threat detection, investigation, and response across a client’s Microsoft ecosystem. eSentire’s offerings are available on the Microsoft Azure Marketplace, featuring solutions like eSentire MDR for Microsoft Defender for Endpoint. This service is designed to prevent, detect, and respond to endpoint threats.
- Amazon Web Services (AWS): eSentire is an AWS Level 1 Managed Security Service Provider. Its services for AWS are available on the AWS Marketplace and include eSentire MDR for AWS, which provides continuous threat detection and response for AWS environments. Other offerings on the AWS Marketplace include Cloud Security Posture Management, Cloud Workload Protection, and MDR for Network on AWS. eSentire’s Cloud Workload Protection Platform runs natively in the cloud to offer threat detection and compliance across multi-cloud environments.
- Google Cloud: eSentire’s MDR for Cloud services extend to the Google Cloud Platform (GCP). The company’s services are designed to detect and respond to threats within multi-cloud environments, including GCP. eSentire has developed specific detectors and investigative runbooks for identifying unusual administrative activity in GCP. eSentire’s MDR for Log service also ingests and stores logs from Google Cloud. As of now, eSentire does not have any listings on the Google Cloud Marketplace.
Key People
- Chief Executive Officer: Kerry T. Bailey
- President and Chief Operating Officer: J. Paul Haynes
- Chief Financial Officer: Matt Neisler
- Chief Technology Officer: Dustin Rigg Hillard
- Chief Portfolio Officer: Chris Gesell
- Chief Marketing Officer: Erin McLean
- Chief People Officer: Kathryn Hodge
- Chief Revenue Officer: Matt Vitale
- Chief Information Security Officer: Greg Crowley
- Chief Cyber Resilience Officer & Field CTO: Tia Hopkins
- Chief Transformation Officer: Leslie Marinaro
- Founder and Advisor: Eldon Sprickerhoff
Key Facts
- Headquarters Location: Waterloo, Ontario, Canada.
- Number of Employees: Approximately 600-640.
- Annual Revenue: An estimated $165.3 million.
- Parent Company: Warburg Pincus.
- Subsidiary Companies: CyFIR and Versive.
- Publicly Listed: No.
Analyst Recognition
eSentire is recognized by several leading analyst groups for its Managed Detection and Response (MDR) services.
- Gartner has included eSentire as a Representative Vendor in its Market Guide for Managed Detection and Response Services for multiple consecutive years. eSentire is also a participant in the Gartner Peer Insights Customer First program for Managed Detection and Response.
- Forrester designated eSentire as a “Strong Performer” in The Forrester Wave™: Managed Detection and Response Services, Q1 2025 report. Forrester highlighted eSentire’s understanding of the challenges faced by midmarket organizations, its robust managed response capabilities, and its commitment to helping customers improve their security posture. The firm also noted eSentire’s deep expertise in delivering managed response and the breadth of its technology integrations.
- IDC named eSentire a “Leader” in the 2024 IDC MarketScape for Worldwide Managed Detection and Response. IDC’s assessment highlighted eSentire’s customer service scores, the capabilities of its Security Operations Centers, and the breadth of its threat response. The report also recognized eSentire for its security strategy. Previously, IDC had also named eSentire a Leader in the IDC MarketScape: U.S. Managed Detection and Response Services 2021 Vendor Assessment.
There is no available information to indicate that Everest Group has formally recognized eSentire in its research.
