Epicor develops industry-specific ERP, inventory, and supply chain software for organizations that make, move, and sell goods. Its portfolio is aligned to operational requirements in manufacturing, distribution, retail, building supply, and automotive, with cloud and hybrid deployment options designed to modernize core business systems without forcing a generic operating model.
The company combines ERP foundations with adjacent capabilities for warehouse execution, inventory planning, document management, business intelligence, product configuration, AI-assisted workflows, and integration automation. Epicor’s value proposition centers on helping customers connect frontline activity with back-office processes so they can improve visibility, productivity, and responsiveness across increasingly complex supply chains and sales channels.
Offerings, Capabilities, and Integrations
Epicor’s offerings span core business operations such as financial management, procurement, production, order management, pricing, inventory control, warehousing, and demand planning. Its software is built around industry workflows rather than broad horizontal templates, which makes it well suited for organizations managing high-SKU environments, complex fulfillment, manufacturing execution, and multi-location operations.
Beyond transactional systems, Epicor extends into analytics, AI, content management, workflow automation, connected worker enablement, and product configuration. It supports browser-based and cloud-first experiences, API-led connectivity, and low-code integration tooling to connect Epicor applications with third-party business systems. Cloud delivery is anchored heavily in Microsoft Azure, with additional AWS-based infrastructure in selected services and resiliency options.
Products and Services
- Epicor Kinetic: Manufacturing ERP designed to support financials, supply chain, planning, production management, analytics, and smart factory workflows in a modern cloud environment.
- Epicor Prophet 21: Distribution ERP built for wholesale and industrial distributors, with capabilities for inventory, logistics, pricing, and workflow management.
- Epicor BisTrack: Building supply ERP tailored to distributors managing high-volume operations, branch complexity, inventory visibility, and industry-specific sales and financial processes.
- Epicor Eclipse: Distribution-focused ERP that combines operational, mobile, eCommerce, and cloud-enabled tools for wholesale supply businesses.
- Epicor Propello: Cloud-based retail management platform for single-store and multi-store retailers operating across in-store and online channels.
- Epicor ECM: Enterprise content management and process automation solution for document capture, storage, workflow routing, and intelligent data extraction.
- Epicor Prism: AI-powered application layer that brings generative AI, conversational access, and vertical AI agents into Epicor ERP and business workflows.
- Epicor CPQ: Configure, price, quote software for complex and customizable products, supporting visual selling and sales-to-manufacturing workflows.
- Epicor IP&O: Cloud inventory planning and optimization software that uses forecasting and planning intelligence to improve stock, service levels, and operational efficiency.
- Epicor Warehouse Management (WMS): Cloud warehouse management solution focused on inventory accuracy, guided workflows, barcode-enabled operations, and real-time warehouse visibility.
- Epicor Grow: Cloud business intelligence platform for connecting, modeling, and visualizing data across ERP, legacy, and third-party systems.
- Epicor Automation Studio: Embedded low-code integration and workflow automation platform that helps users connect Epicor applications with a broad range of external systems.
- Epicor Connected Process Control: Web-based connected worker and process control solution for operator guidance, traceability, data collection, and shop-floor digitization.
- Epicor LumberTrack: ERP solution for sawmills, panel mills, remanufacturers, and wood products businesses that need control over procurement, production, inventory, shipping, and finance.
- Ascend with Epicor: Cloud migration service program that helps customers move ERP environments to the cloud with a structured methodology and accelerated time to value.
Target Customers
Epicor targets operationally complex organizations in manufacturing, distribution, retail, building supply, and automotive. Its strongest fit is with companies that need software mapped to real industry processes, including production planning, inventory-intensive fulfillment, warehouse operations, pricing, procurement, and multi-site financial control.
Typical buyers include discrete and make-to-order manufacturers, wholesale and industrial distributors, building materials dealers, lumber and wood products businesses, single-store and multi-store retailers, and automotive aftermarket businesses such as distributors, manufacturers, service shops, and dealerships. Epicor is particularly relevant for midmarket and upper-midmarket organizations that need deeper industry functionality than broad generic ERP platforms usually provide.
Cloud Integrations and Marketplace
- Azure Marketplace: Epicor maintains a verified Azure-oriented cloud presence and supports Azure-hosted deployment models across major ERP offerings for customers standardizing on Microsoft cloud services.
- AWS: Epicor partners with AWS for parts of its cloud portfolio, including infrastructure support within its broader cloud strategy and AWS-based options for Epicor ECM disaster recovery and regulated deployments.
Key People
- Steve Murphy: Chief Executive Officer
- Vaibhav Vohra: President
- Joe Ayers: Executive Vice President, Chief Financial Officer
- Rich Murr: Chief Customer and Information Officer
- Rachel Barger: Chief Revenue Officer
- Kerrie Jordan: Chief Marketing Officer
- Andy Coussins: Executive Vice President, International
- Juliet Patterson: Chief Human Resource Officer
- JT Taylor: Chief Legal Officer
- Joanna Johnston: Head of Consulting Services
Key Facts
- Headquarters: Austin, Texas, United States
- Employees: Approximately 6,200
- Annual Revenue: $1B+
- Parent Company: Clayton, Dubilier & Rice
- Subsidiaries: Approximately 10+ brands and acquired businesses, including 1EDI Source, Grow, KBMax, eFlex Systems, and DocStar.
- Publicly Listed: No
Analyst Recognitions
- Gartner: Leader — Gartner Magic Quadrant for Cloud ERP for Product-Centric Enterprises (2025). Visionary — Gartner Magic Quadrant for Cloud ERP for Finance (2025).
- IDC: Leader — IDC MarketScape: Worldwide AI-Enabled Large Enterprise ERP Applications 2025 Vendor Assessment. Leader — IDC MarketScape: Worldwide AI-Enabled Small Business Finance and Accounting Applications (2025–2026). Leader — IDC MarketScape: Worldwide AI-Enabled Midmarket Finance and Accounting Applications (2025–2026). Leader — IDC MarketScape: Worldwide AI-Enabled Enterprise Finance and Accounting Applications (2025). Major Player — IDC MarketScape: Worldwide Configure Price Quote Applications for Commerce (2024–2025).
