DigiCert

DigiCert is a leading global provider of digital trust, offering scalable TLS/SSL, IoT, and PKI solutions for identity and encryption. Its core mission is to drive the online trust market toward better practices by providing higher trust and value to consumers and making digital security easier to manage. DigiCert aims to achieve this through product innovation, robust support for industry standards, and a superior customer experience, focusing on helping people solve real problems.

The company is recognized for its enterprise-grade certificate management platform, DigiCert ONE, and its commitment to advancing TLS and PKI-based solutions for securing enterprises and emerging markets like IoT and cloud. DigiCert holds a strong market reputation as a leader in high-assurance digital certificates and is trusted by a significant portion of Fortune 500 companies and top global banks. Its reputation is built on providing reliable validation, strong encryption, fast customer support, and innovative security solutions.

Offerings, Capabilities, and Integrations

DigiCert is a leading global provider of digital trust, enabling individuals and businesses to engage online with the confidence that their digital footprint is secure. DigiCert offers a comprehensive suite of solutions for identity, authentication, and encryption. Its core offerings revolve around Public Key Infrastructure (PKI) and certificate lifecycle management. This focus allows DigiCert to provide robust security for websites, enterprise access and communication, software, identity, content, and devices. DigiCert’s competitive edge lies in its advanced, feature-rich solutions, a customer-focused strategy, and agile processes that allow for rapid product updates. The company invests significantly in its infrastructure and is at the forefront of developing new security technologies, including for the Internet of Things (IoT) and post-quantum cryptography. This commitment to innovation and a comprehensive product portfolio, including the integration of the former Symantec TLS and PKI business, has solidified DigiCert’s reputation as a trusted digital security provider for a majority of Fortune 500 companies and leading global banks.

A key component of DigiCert’s offerings is DigiCert ONE, a platform for digital trust that provides centralized visibility and control over a broad range of public and private trust needs. This platform approach, which includes the recent integration of UltraDNS, allows for the automation of essential management processes between PKI and Domain Name Systems (DNS), reducing outage risks and streamlining operations. DigiCert’s solutions are designed to integrate with various IT systems and tools, offering automation capabilities through APIs and supporting industry standards. This enables customers to manage certificates within their existing IT workflows.

Products and Services

DigiCert provides a wide array of products and services centered around digital certificates and PKI management. Its flagship platform is DigiCert ONE, which unifies the management of various digital trust components. Key products and services offered by DigiCert include:

• TLS/SSL Certificates: DigiCert offers a comprehensive range of TLS/SSL certificates to secure websites and online communications. This includes:
  • Secure Site Pro TLS/SSL Certificates: These offer the highest levels of authentication and brand protection, including features like vulnerability assessment, blocklist checking, CT log monitoring, and a post-quantum cryptography toolkit.
  • Secure Site TLS/SSL Certificates: These provide strong website security with features like the DigiCert Smart Seal and vulnerability assessment.
  • Basic TLS/SSL Certificates: These offer standard encryption and validation for basic website security.
  • Wildcard TLS/SSL Certificates: These secure a primary domain and an unlimited number of its subdomains.
  • Multi-Domain TLS/SSL Certificates (SAN Certificates): These secure multiple domains and subdomains with a single certificate.
  • Extended Validation (EV) TLS/SSL Certificates: These provide the highest level of assurance by verifying the legal, physical, and operational existence of the entity.
  • Organization Validation (OV) TLS/SSL Certificates: These confirm the organization’s identity and domain ownership.
• DigiCert ONE Platform: This is DigiCert’s comprehensive platform for managing digital trust. It includes several managers:
  • DigiCert Trust Lifecycle Manager: Provides full visibility and control over the PKI landscape to avoid outages and manage certificate lifecycles.
  • DigiCert Software Trust Manager: Secures the software supply chain by managing code signing and reducing the risk of code compromise.
  • DigiCert Document Trust Manager: Safeguards digital documents and transactions with trusted integrations and global compliance for document signing.
  • DigiCert Device Trust Manager: Protects IoT devices throughout their lifecycle, from manufacturing to decommissioning.
  • DigiCert DNS Trust Manager: Recently enhanced by the integration of UltraDNS, this automates essential management processes between PKI and DNS.
• CertCentral TLS/SSL Manager: A certificate lifecycle management platform that allows users to issue, install, inspect, remediate, and renew certificates. It is also available as CertCentral Enterprise for larger organizations and CertCentral Partner for channel partners.
• Code Signing Certificates: These authenticate the source and integrity of software code.
• Document Signing Certificates: These provide digital signatures for documents, ensuring authenticity and integrity, compliant with regulations like eIDAS in Europe.
• IoT & Device Certificates: Solutions for securing various connected devices in the Internet of Things.
• S/MIME Certificates (Client Certificates): Used for securing email communications through encryption and digital signatures.
• Verified Mark Certificates (VMCs): These allow organizations to display their trademarked logo next to the sender field in emails, enhancing brand recognition and email security.
• Private PKI: Solutions for organizations to create and manage their own private certificate authorities.
• Additional Security Services:
  • Vulnerability Assessment and PCI Scanning: Helps identify and address security weaknesses.
  • Malware Scanning: Detects malware on websites.
  • CT Log Monitoring: Provides transparency and monitoring for issued certificates.
  • DigiCert Smart Seal: A visual indicator on websites that assures visitors of the site’s security.

A significant new development is the integration of UltraDNS into DigiCert ONE, creating a unified platform for managing both PKI and DNS, aimed at improving resilience and automation.

Target Customers

DigiCert serves a broad range of customers across various industries, including corporations, educational institutions, government agencies, and non-profit organizations. Its solutions are particularly vital for any business or organization that requires secure online transactions, website authentication, or digital identity verification. This includes a significant portion of the Fortune 500 companies and many of the world’s top global banks.

Key market segments and types of companies that are target customers for DigiCert include:

• Large Enterprises: Companies with complex IT infrastructures and a critical need for robust security and centralized certificate management benefit from DigiCert ONE and CertCentral Enterprise. These solutions help manage a wide array of certificates for websites, internal servers, user authentication, and devices.
• E-commerce Platforms: Businesses conducting online sales rely on DigiCert’s TLS/SSL certificates, particularly EV and OV certificates, to secure transactions, protect customer data, and build trust.
• Financial Institutions: Banks and other financial service providers require high-assurance security solutions like EV certificates and secure communication tools (S/MIME) to protect sensitive financial data and comply with regulations.
• Healthcare Providers: Organizations in the healthcare sector need to secure patient data and ensure compliance with regulations like HIPAA, making DigiCert’s encryption and identity solutions critical.
• Technology Companies: Software developers and tech companies utilize code signing certificates to ensure the integrity of their software and TLS/SSL certificates for their online platforms.
• IoT Manufacturers and Solution Providers: As the Internet of Things expands, companies deploying connected devices leverage DigiCert’s IoT device certificates and Device Trust Manager to secure these devices and their communications.
• Government Agencies: Public sector entities use DigiCert’s solutions for secure communication, website authentication, and digital identity management, including specialized certificates like PKIoverheid for the Dutch government.
• Small and Medium-sized Businesses (SMBs): While DigiCert is known for serving large enterprises, it also offers solutions like Basic TLS/SSL certificates suitable for smaller businesses needing to secure their online presence.

These target customers benefit from DigiCert’s products and services by enhancing their security posture, ensuring data privacy, maintaining compliance with industry regulations, and building trust with their users and customers. The automation and centralized management features of platforms like DigiCert ONE and CertCentral help organizations reduce the risk of certificate-related outages, streamline IT operations, and manage the increasing complexity of their digital trust infrastructure.

Cloud Integrations and Marketplaces

DigiCert offers several cloud integrations and has a presence on major cloud marketplaces, enabling customers to access and manage its digital trust solutions within their existing cloud environments.

• Microsoft Azure: DigiCert ONE solutions are available on the Microsoft Azure Marketplace. This allows Microsoft Azure customers to purchase and integrate DigiCert ONE with their existing Azure billing and infrastructure. The integration simplifies the procurement and deployment of DigiCert’s platform for managing digital certificates and securing data and devices. Azure Key Vault also has a trusted partnership with DigiCert, allowing users to generate DigiCert certificates directly from their key vaults and ensuring end-to-end certificate lifecycle management. DigiCert also provides guidance on configuring and importing DigiCert code signing certificates into Microsoft Azure Key Vault.
• Amazon Web Services (AWS): DigiCert solutions, including DigiCert ONE, DigiCert TLS/SSL Certificates, DigiCert Code Signing, Document Signing, and Mark Certificates, are available in the AWS Marketplace. This allows AWS customers to purchase and manage DigiCert solutions directly within their AWS Marketplace account, streamlining access to DigiCert’s certificate management platform. DigiCert Trust Lifecycle Manager also integrates with AWS Private Certificate Authority (CA), enabling organizations to import, enroll, and manage certificates from AWS Private CA for centralized certificate lifecycle management. DigiCert also provides documentation on how to use its utility to create a Certificate Signing Request (CSR) and install an SSL certificate for an AWS instance. Additionally, DigiCert utilizes Imperva’s SaaS Web Application Firewall (WAF) to protect its AWS environment.
• Google Cloud Platform (GCP): DigiCert Trust Lifecycle Manager integrates with various Google Cloud services, including GCP Certificate Manager and different GCP load balancer types. This integration allows for the discovery of existing certificates in GCP projects and the request of new certificates with automated delivery to Google Certificate Manager. While a direct listing on the Google Cloud Marketplace for DigiCert ONE or its broader suite of certificates was not explicitly found in the search results, DigiCert certificates are used in Google Cloud VMware Engine Private Cloud. There are also tools like n8n that can facilitate the creation of workflows between DigiCert and Google Cloud Storage. Pipedream also allows for the integration of the DigiCert API with the Google Cloud Vision API.

Key People

• Chief Executive Officer: Dr. Amit Sinha.
• Chief Product Officer: Deepika Chauhan.
• Chief Revenue Officer: Dave Packer.
• Chief Financial Officer: Jugnu Bhatia.
• Chief Technology Officer: Jason Sabin.
• Chief Trust Officer: Lakshmi Hanspal.
• Chief People Officer: Sinead Godkin.
• Chief Marketing Officer: Atri Chatterjee.
• Chief Legal Officer & Corporate Secretary: Mike Johnson.
• EVP Customer Service: Jamie Elvidge.

Key Facts

• Headquarters Location: Lehi, Utah, U.S.
• Number of Employees: Approximately 1,700
• Annual Revenue: Approximately $557.8M
• Parent Company: Owned by private equity firms Clearlake Capital Group, TA Associates, and Crosspoint Capital Partners.
• Subsidiary Companies: GeoTrust, Thawte, RapidSSL, QuoVadis, Vercara, CyberTrust, The SSL Store, DNS Made Easy.
• Publicly Listed: No

Analyst Recognition

DigiCert has been recognized by IDC and is mentioned in the context of Gartner reports. There is no specific information available from the search results regarding recognition by Forrester or Everest Group for DigiCert itself in their reports.

• IDC: An IDC Security and Trust Group research director highlighted DigiCert’s role in providing trusted solutions for digital trust, which encompasses identity, authentication, encryption, and integrity. IDC also published a white paper on digital trust, referencing DigiCert’s importance in this area.
• Gartner: While direct inclusion in a specific Gartner Magic Quadrant or MarketScope for DigiCert was not explicitly detailed in the provided search snippets, Gartner Peer Insights reviews DigiCert and its products like DigiCert Trust Lifecycle Manager and CertCentral TLS/SSL Manager. A Gartner report was also referenced in an article discussing DigiCert’s launch of its Discovery tool, noting the need for cryptographic technologies to evolve, a space DigiCert addresses.