CentralReach is an AI-powered software and services company focused on autism and intellectual and developmental disabilities care. Its platform is built for applied behavior analysis, multidisciplinary therapy, and PreK-12 special education, with additional support for workforce readiness and neurodiverse employment.
CentralReach organizes operational, clinical, educational, and caregiver-facing workflows in a unified environment designed to help organizations expand access, coordinate care, and improve outcomes across home, school, work, and community settings. The company serves providers, educators, and support organizations that need domain-specific tools for both direct services and back-office operations. Its product strategy emphasizes purpose-built Autism and IDD workflows rather than general healthcare software, with AI embedded in scheduling, documentation, billing review, and care management.
Offerings, Capabilities, and Integrations
CentralReach’s capabilities span EMR and practice management, clinical documentation, scheduling, revenue cycle workflows, live data collection, reporting, assessments, curriculum-linked programming, and caregiver engagement. For education and community-based settings, it also supports IEP and BIP progress monitoring, digital prompting, vocational readiness, and task-based independence training.
AI is embedded across administrative and clinical workflows to assist with schedule creation, note drafting and auditing, billing review, and care team support. CentralReach also supports interoperability through public APIs, secure single sign-on, and connections to payroll, HCM, and related third-party systems, giving customers a way to extend the platform into broader operational environments.
Products and Services
- CentralReach Autism and IDD Care Platform™: CentralReach’s flagship platform for Autism and IDD care, spanning ABA operations, multidisciplinary therapy, special education, and neurodiverse employment support across home, school, work, and community settings.
- cari™: CentralReach’s AI agent, embedded across the platform to automate time-consuming tasks such as schedule creation, billing audits, and session summaries.
- CR Care360: An AI-powered care management platform with role-specific applications designed to improve treatment fidelity, supervision effectiveness, caregiver engagement, and care team coordination.
- CR Essentials®: An all-in-one ABA practice and clinical management solution designed for startup and small ABA therapy practices, covering scheduling, billing, data collection, staff management, and progress notes.
- CR Assessments®: A digital assessment platform for autism and IDD care that supports ABLLS-R and AFLS workflows, progress tracking, and reporting for ongoing evaluation and instructional planning.
- CR LiftEd™: A special education solution for collecting, managing, and reporting real-time progress against IEP and BIP goals while supporting program oversight for school and district teams.
- avail® by CentralReach: A digital prompting and task analysis solution that helps individuals build independence at school, in the workplace, at home, and in the community through structured, step-by-step instruction.
- CR PrecisionX™: Precision teaching software built around the Standard Celeration Chart to support pinpoint-based data collection, analysis, and faster clinical decision-making.
- CR CareCompanion®: A caregiver training application that delivers customized, video-based guidance and educational content to parents and caregivers outside direct therapy sessions.
- CR Mobile: A mobile ABA application for live session data collection, structured documentation, EVV support, offline workflows, and billing-ready session entries.
- CR NoteGuardAI™: An AI-powered note auditing solution that checks session documentation for gaps, errors, and compliance risks before submission.
- NoteDraftAI: An AI-assisted documentation tool that turns session data into structured narrative drafts, helping staff complete notes faster and with greater consistency.
- CR BillMax Services: Managed billing and revenue cycle services delivered within the CentralReach environment to help providers streamline claims processing and improve cash flow visibility.
- CR Institute™: A training and learning management offering that supports onboarding, continuing education, and role-based learning paths for care teams.
- CR ClaimAcceleratorAI™: An AI-powered denied-claims recovery solution for CR Enterprise that helps revenue cycle teams classify, prioritize, and route denials more efficiently.
Target Customers
CentralReach primarily targets ABA providers across the market, from startup and small practices to larger multi-location organizations. It also serves multidisciplinary therapy providers that combine ABA with services such as speech therapy, occupational therapy, physical therapy, psychotherapy, counseling, and early intervention.
Beyond therapy organizations, CentralReach targets PreK-12 special education teams at the school and district level, as well as employers, vocational programs, and support organizations focused on neurodiverse workforce participation. Its user base includes BCBAs, RBTs, therapists, educators, case managers, administrators, caregivers, job coaches, and other support staff who need coordinated tools for care delivery, documentation, oversight, and training.
Cloud Integrations and Marketplace
- Azure Marketplace: CentralReach has a verified Microsoft Azure Marketplace presence as a Microsoft Entra ID application, supporting enterprise single sign-on and streamlined customer configuration.
Key People
- Chris Sullens: CEO
- Clark Convery: COO
- Peter Boumenot: CPO
- Kimberly Gerard: CFO
- Sean Banerjee: CTO
- Samantha Goldman: CMO
- Thomas Frazier: Chief Clinical Officer
- Joseph Adu: Chief Information Security Officer
- Perry Pappas: SVP, Chief Legal & Compliance Officer
- Ling Shao: SVP, Outcomes-Based Care
- Toni-Lynn Alfano: SVP, People
- Yagnesh Vadgama: VP, Payor Strategy and Network Development
Key Facts
- Headquarters: Fort Lauderdale, Florida, United States
- Employees: Approximately 400
- Annual Revenue: Approximately $175M
- Parent Company: Roper Technologies, Inc.
- Subsidiaries: None
- Publicly Listed: No; parent company Roper Technologies, Inc. is publicly traded on Nasdaq under ROP
