Centaris’s mission is to empower small and medium-sized businesses (SMBs) to succeed using innovative, secure, and reliable IT and voice solutions. They aim to be a trusted technology partner, simplifying complex IT landscapes for their clients. Their vision is centered around a “One Centaris” mantra, providing a single source for all IT needs. They are a privately held, equity-backed company with a strong reputation in Michigan as a premier IT service provider.
Offerings, Integrations, and Capabilities
Centaris offers a full suite of IT services and solutions, including:
- Managed IT Services: Proactive IT support, 24/7 help desk, network design and implementation, server support and installation, virtualization, device lifecycle management, and IT consulting.
- Cybersecurity: Robust security assessments, proactive threat detection, and compliance support for various regulations (HIPAA, NIST, etc.). They have a dedicated cybersecurity team and are actively implementing AI-driven security solutions.
- Cloud Solutions: Cloud consulting, migration services, and Microsoft 365 integration and management, including Azure and Copilot.
- Voice Solutions: Centaris Cloud VoIP, Microsoft Teams Voice, NEC phone systems, cabling, and carrier services. Their VoIP offering includes features like unified messaging, unified communications, call center capabilities, and flexible call routing.
- Other Services: IT consulting, project management, virtualization, vCIO services, cabling, and equipment recycling.
Key Products and Services
- Cybersecurity Services: Offers a range of security services including threat detection, prevention, and compliance.
- CCare Managed Network Solutions: Provides comprehensive network management and support.
- CCare Managed Servers and Desktops: Manages and maintains server and desktop infrastructure.
- CCare Managed Firewall: Offers firewall management and security services.
- CCare Backup and Rapid Recovery: Provides data backup and disaster recovery solutions.
- CCare Hosting Plan: Offers hosting services for applications and data.
- Centaris Cloud VoIP: A managed VoIP solution with features like call center capabilities, unified messaging, and integrations with platforms like Salesforce and Outlook.
- Microsoft 365: Suite of productivity tools including Teams, SharePoint, and other Microsoft applications.
- IT Consulting: Provides consulting services for IT strategy, planning, and implementation.
- Cabling: Offers structured cabling services for network infrastructure.
- AI Solutions: Implements AI technologies like Microsoft Copilot to enhance productivity.
While a specific flagship product isn’t explicitly mentioned, their Managed IT Services appear to be a core offering, encompassing many of their other products and services. Recent developments include the integration of AI and the acquisition of companies like Network Connections and VisiCom Services to expand their portfolio.
Target Customers and Benefits
Centaris primarily targets small and medium-sized businesses (SMBs) across various industries. These customers benefit from:
- 24/7 IT support: Eliminates downtime and ensures business continuity.
- Cost savings: Optimizes IT spending and reduces operational costs.
- Increased efficiency: Streamlines IT processes and improves productivity.
- Enhanced security: Protects against cyber threats and ensures data integrity.
- Compliance support: Helps meet regulatory requirements.
- Scalable solutions: Adapts to changing business needs and supports growth.
- Proactive IT management: Prevents problems before they impact business operations.
- Strategic IT guidance: Provides expert advice and support for IT planning and implementation.
Cloud Integrations and Marketplaces
Centaris’s primary cloud integration is with Microsoft, leveraging Microsoft Azure as a key partner and services related to Microsoft 365 and cloud consulting, suggesting integrations with the Microsoft Azure ecosystem. They also offer cloud VoIP solutions, indicating potential integrations with other VoIP providers.
Key People
- Curtis Hicks: President and CEO
Other key leadership roles (Vice Presidents) are held by John Bamberger, Jeff Newson, and Jim Gatt. Paul Licari, former CEO of Network Connections, joined as Senior Account Executive, Partner, focusing on sales.
Key Facts
- Headquarters: Sterling Heights, Michigan, with additional offices in Traverse City and Petoskey, Michigan.
- Number of Employees: Approximately 140+ (as of early 2025).
- Annual Revenue: Estimated at $16.4 million (as of 2024).
- Parent/Subsidiary Companies: Formed through a merger of Center for Computer Resources (CCR) and Business Communication Systems (BCS). Has acquired Network Source One (NSO), Network Connections (NCI), and VisiCom Services.
- Publicly Listed: No, privately held.
Analyst Recognition
Centaris has received several industry awards, including CRN MSP 500 and ChannelE2E Top 100 Vertical Market MSPs, demonstrating their standing within the managed services provider landscape.
