Celonis develops software for process intelligence and process mining, with a platform that combines process data, business context, and AI to create a living digital twin of enterprise operations. Its software is designed to show how work actually flows across systems, teams, and functions so organizations can identify bottlenecks, deviations, and improvement opportunities that are difficult to see through conventional reporting alone.
Celonis positions process intelligence as both an operational improvement layer and a context layer for enterprise AI. The company’s platform supports analysis, redesign, and ongoing operation of business processes, while its ecosystem extends those capabilities through prebuilt applications, connectors, and partner-developed solutions. This gives customers a common operational language they can use to improve performance, automate decisions, and deploy AI in business-critical workflows.
Offerings, Capabilities, and Integrations
Celonis offers capabilities across data ingestion, process analysis, AI enablement, automation, orchestration, and low-code application development. Its platform brings together data from enterprise systems, applications, and other operational sources, then enriches that data with business rules, KPIs, and process knowledge so teams can analyze performance in business context rather than in isolated system views.
The platform is built to connect with common enterprise environments such as ERP, CRM, data platforms, collaboration tools, automation platforms, and custom applications. Celonis supports embedded and adjacent use cases through APIs, marketplace assets, and automation tooling, and it integrates with business systems and cloud ecosystems including AWS, Microsoft, SAP, Oracle, Salesforce, Slack, and Microsoft Teams. These capabilities let customers move from insight to action inside the tools and workflows where work already happens.
Products and Services
- Celonis Process Intelligence Platform: Celonis’ flagship platform for integrating process data and business context to analyze, design, and operate business processes and AI-driven workflows.
- Process Intelligence Graph: The foundation layer of the platform that unifies process data, objects, events, rules, and KPIs into a living digital twin of operations.
- Orchestration Engine: A process orchestration capability that coordinates people, AI agents, automations, and enterprise systems across end-to-end workflows.
- AgentC: A suite of AI agent tools, integrations, and partnerships that gives AI agents access to Celonis process intelligence and business context.
- Process Copilots: AI-powered conversational assistants that let users ask questions, explore process flows, and retrieve insights from Celonis data in natural language.
- AI Annotation Builder: A no-code AI capability for classifying, enriching, and reasoning over process data to generate recommendations and additional business context.
- Celonis Marketplace: A digital hub for prebuilt apps, connectors, experiences, action flows, and partner solutions that extend the Celonis platform.
- Celonis Studio: A low-code environment for building and publishing process-focused apps, dashboards, automations, and related assets on the Celonis platform.
- Action Flows: An automation framework for building no-code workflows and integrations that connect Celonis insights to actions in third-party applications and services.
- Process Intelligence API: A developer-facing API layer that exposes process context, KPIs, records, triggers, and recommended actions to external applications, automations, and AI tools.
- Process Adherence Manager: A conformance and deviation analysis tool that compares actual process behavior with target models to identify root causes and improvement opportunities.
Target Customers
Celonis primarily targets large enterprises that need visibility into complex, cross-functional processes spanning multiple systems and teams. Its platform is used by organizations looking to improve areas such as finance and shared services, supply chain, procurement, customer experience, IT, process excellence, and sustainability.
The company serves customers across a broad set of industries, including automotive, banking, consumer goods, defense, energy, healthcare, high tech, insurance, life sciences, manufacturing, public sector, retail, telecommunications, and utilities. In addition to business operators and transformation teams, Celonis also serves partners, developers, and solution builders that use the platform and marketplace to create industry- and use-case-specific applications.
Cloud Integrations and Marketplace
- AWS Marketplace: Celonis Platform is available in AWS Marketplace as a SaaS offering deployed on AWS, giving customers a procurement route through AWS and aligning with Celonis’ AWS-based deployment and Bedrock-related AI integrations.
- Microsoft Azure Marketplace: Celonis Platform is listed in Microsoft Azure Marketplace as a SaaS offer from Celonis SE, providing a Microsoft commercial marketplace path for purchasing and deploying the platform.
Key People
- Alex Rinke: Co-CEO and Co-Founder
- Bastian Nominacher: Co-CEO and Co-Founder
- Carsten Thoma: President and Board Director
- Martin Klenk: Co-Founder and CTO
- Benoit Fouilland: Chief Financial Officer
- Daniel Brown: Chief Product Officer
- Dilip Khandelwal: Chief Customer Officer and Chairman of the India Advisory Board
- Malhar Kamdar: Chief Growth Officer
- Vanessa Candela: Chief Legal & Trust Officer
- André Heinz: Chief People and Culture Officer
Key Facts
- Headquarters: Munich, Germany and New York City, New York, USA
- Employees: 3,000+
- Annual Revenue: $650M-$700M
- Parent Company: None
- Subsidiaries: None
- Publicly Listed: No – privately held
Analyst Recognitions
- Gartner: Leader in 2025 Gartner Magic Quadrant for Process Mining Platforms.
- Forrester: Leader in The Forrester Wave™: Process Intelligence Software, Q3 2025.
- Everest Group: Leader and Star Performer in Everest Group Process Mining PEAK Matrix® Assessment 2025.
