CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. Its portfolio spans hardware, software and integrated IT solutions and services, helping customers address infrastructure, cloud, security, workplace and data priorities through a single partner.
CDW operates across the full technology lifecycle, from advisory and solution design to procurement, integration, managed operations, renewals and end-of-life services. It also extends the buying and management experience through CDW Rubi®, giving customers digital tools to plan, purchase and manage technology assets and subscriptions.
Offerings, Capabilities, and Integrations
CDW combines solution advisory, architecture, procurement, configuration, deployment, integration and ongoing operational support. Its capabilities span AI and data initiatives, hybrid and multicloud environments, workplace transformation, cybersecurity, business continuity and device lifecycle management.
Beyond implementation, CDW supports customers with warehousing, staging, logistics, contract and renewal support, asset visibility, and secure retirement of technology. It also works across major cloud ecosystems and cloud marketplaces to help organizations align third-party software procurement, cloud consumption and managed services with broader IT modernization programs.
Products and Services
- AI and Data: Solutions and services focused on data governance, ecosystem design, AI readiness, machine learning, generative AI, analytics and insight generation.
- Cloud and Hybrid Infrastructure: Services and solutions for public cloud, private cloud, hybrid cloud, multicloud, on-premises modernization, edge computing and platform engineering.
- Workplace Modernization: Offerings that support secure, connected employee experiences across collaboration, identity, endpoint management, virtualization, adoption and change management.
- Security and Continuity: Cybersecurity and resilience offerings spanning strategy and assessments, governance, identity, cloud security, ransomware defense, physical security and continuity planning.
- Managed Services: Ongoing managed support for cloud, infrastructure, applications and technology operations, including monitoring, incident management and service request support.
- Technology Lifecycle Services: Lifecycle services that help customers optimize, renew, support and retire technology assets through structured management and support programs.
- Supply Chain as a Service (SCaaS): IT procurement, configuration, staging, warehousing and delivery services designed to improve inventory control, deployment speed and supply chain flexibility.
- CDW Rubi®: CDW’s digital account portal and mobile app for planning, buying and managing technology, including quotes, orders, approvals, subscriptions and asset visibility.
- Device as a Service: Managed device lifecycle services that support provisioning, deployment, management and recovery for workforce endpoints.
- IT Asset Management Solutions: Services that help organizations improve visibility, control, cost optimization and compliance across hardware, software and SaaS assets.
- IT Asset Disposition (ITAD): Secure end-of-life services for retired technology, including removal, audit, data erasure, recycling and value recovery where applicable.
- Renewal Management: Support for hardware maintenance, software maintenance, licenses and SaaS renewals through inventory baselining, contract management and proactive renewal planning.
- Technology Support and Extended Support: Custom technology support plans for covered platforms plus break-fix support for older or end-of-service equipment.
Target Customers
CDW serves a broad mix of commercial and public-sector customers. Its target market includes small businesses, midmarket organizations, large enterprises, government agencies, educational institutions and healthcare providers.
The company is well aligned to organizations managing complex infrastructure, distributed workforces, regulated environments or large-scale device and software estates. Typical buyers include IT, cloud, infrastructure, security, operations and procurement teams looking for a partner that can combine sourcing scale with implementation and ongoing services.
Cloud Integrations and Marketplace
- AWS Marketplace: CDW has a verified AWS Marketplace seller presence and offers cloud-related services there, including AWS managed services and disaster recovery offerings.
- Azure Marketplace: CDW has verified Azure Marketplace offerings for managed services, security-focused engagements and cloud cost-management capabilities.
- Google Cloud Marketplace: CDW supports customer procurement and deployment through Google Cloud Marketplace as part of its broader Google Cloud consulting, migration and managed service practice.
Key People
- Chris Leahy: Chair, President and Chief Executive Officer
- Liz Connelly: Chief Commercial Officer and Executive Vice President
- Al Miralles: Chief Financial Officer and Executive Vice President, Enterprise Business Operations
- Mukesh Kumar: Chief Services and Solutions Officer and Executive Vice President
- Rick Kulevich: Chief Legal Officer and Executive Vice President, Risk and Compliance, and Corporate Secretary
- Hang Tan: Chief Strategy and Transformation Officer
- Kate Sanderson: Chief Human Resources Officer and Executive Vice President, Coworker Success
- Sanjay Sood: Senior Vice President and Chief Technology Officer
- Conor Waddell: Senior Vice President, Integrated Technology Solutions and Product and Partner Management
- Gerald Youngblood: Senior Vice President, Small Business
Key Facts
- Headquarters: Vernon Hills, Illinois, United States
- Employees: ~14,800
- Annual Revenue: $22.4 billion
- Parent Company: None
- Subsidiaries: Approximately 8 subsidiaries, including CDW LLC, CDW Government LLC, CDW Direct, LLC, CDW Technologies LLC, and Sirius Computer Solutions, LLC.
- Publicly Listed: Nasdaq: CDW
Analyst Recognitions
- IDC: 2024 IDC MarketScape: Worldwide Cybersecurity Consulting Services Vendor Assessment — Major Player. 2023 IDC MarketScape: Worldwide Cybersecurity Risk Management Services Vendor Assessment — Major Player.
