Bulletproof

Bulletproof’s mission is to simplify cybersecurity and reduce IT, security, and compliance complexities for its clients. The company aims to empower organizations to use technology more effectively and securely. Bulletproof acts as an extension of its clients’ IT teams, providing 24×7 support to strengthen security and maintain compliance.

The primary goal of Bulletproof is to enable its customers to achieve their business objectives by providing a comprehensive suite of IT and security solutions. A key objective is to help clients get the most out of their Microsoft investments, offering expertise in platforms such as Microsoft 365, Azure, and Defender. Bulletproof focuses on developing tailored strategies to help clients stay competitive, enhance security, and expand their capabilities.

Bulletproof holds a strong market reputation, underscored by its recognition as a Microsoft Security Excellence Awards winner for Security Trailblazer in 2024. The company is also a past winner of Microsoft’s global Security Partner of the Year award. Customer testimonials highlight Bulletproof’s deep expertise, particularly in Microsoft technologies, and its commitment to working collaboratively with clients to navigate the evolving digital landscape. The company’s competitive advantage lies in its specialized knowledge of the Microsoft security ecosystem and its people-powered approach to delivering cybersecurity services.

Offerings, Capabilities, and Integrations

Bulletproof is a technology company that provides a comprehensive suite of IT, security, and compliance solutions. Bulletproof’s offerings are designed to reduce complexity for organizations of all sizes by providing services such as network and security consulting, IT outsourcing, and risk mitigation. A key aspect of Bulletproof’s strategy is its deep integration with Microsoft technologies, including Microsoft 365, Copilot, Azure, Defender, SharePoint, and Teams. This specialization allows Bulletproof to maximize the value of its clients’ Microsoft investments. The company’s expertise in both IT and security provides a competitive edge, offering a unified approach to managing and protecting a client’s entire technological environment. This holistic approach has earned Bulletproof recognition as a Microsoft global Security Partner of the Year.

Products and Services

Bulletproof offers a range of managed IT and security services, as well as consulting and professional services. Its flagship product is Bulletproof 365E, a managed extended detection and response (MXDR) security service. This service integrates with Microsoft 365 and Microsoft Sentinel to provide 24/7 threat monitoring, investigation, and response.

• Bulletproof AI Ready Managed Security Elite (MXDR): A fully managed 24/7 service that helps organizations prevent, detect, investigate, and respond to cyber threats across various environments, including cloud, identity, endpoints, and applications.
• Bulletproof Managed Security Essentials (MDR): This service provides essential managed security for on-premise infrastructures, offering 24/7 security alerts, triage, investigation, and response using Microsoft’s Security Platform.
• Managed IT Services: Bulletproof provides 24/7/365 IT service desk support, including end-user support, endpoint management, and application support.
• Security Testing and Assessments: Bulletproof offers a suite of testing services to identify vulnerabilities, including penetration testing, vulnerability assessments, threat risk assessments, and web application assessments.
• IT Infrastructure and Networking: These services help clients assess, modernize, and secure their IT environment, offering network architecture reviews, design and implementation, and firewall management.
• Cloud Consulting: Bulletproof provides guidance and support for organizations moving to or operating in the cloud.
• Information Management and Data Protection: Bulletproof assists with data management, compliance, and the implementation of tools like Microsoft Purview to protect sensitive information.
• Employee Security Awareness Training: This service helps to educate employees and transform them from a potential security liability into a security asset.
• Software QA and Testing: Bulletproof offers software quality assurance and testing services.

Target Customers

Bulletproof serves a global customer base across a wide range of industries, including finance, insurance, education, healthcare, gaming, and telecommunications. The company works with organizations of all sizes, from small and medium-sized businesses to large enterprises. Bulletproof has a particular focus on midmarket to enterprise-sized organizations with 300 or more employees that are looking to grow and mitigate risk. These organizations often have expanding technological footprints and are vulnerable to cyberattacks.

A key market segment for Bulletproof is the gaming industry. Bulletproof works with gaming operators, suppliers, and regulators to provide technology, security, and compliance solutions. This includes services like testing and certification for gaming technology and products. Target customers benefit from Bulletproof’s ability to reduce IT, security, and compliance complexities, allowing them to focus on their core business objectives. For businesses with significant data, regulatory requirements, and remote workforces, Bulletproof offers tailored solutions to enhance security and productivity.

Cloud Integrations and Marketplaces

Bulletproof has a notable presence in the cloud marketplace, primarily through Microsoft Azure and Amazon Web Services (AWS).

• Microsoft Azure Marketplace

  Bulletproof offers several services on the Microsoft Azure Marketplace. These listings provide customers with solutions for security and IT management within the Azure cloud environment.

  • Managed SIEM (DAILY ANALYST)

    This service provides a managed Security Information and Event Management (SIEM) solution with daily analysis by a security expert to identify and escalate potential threats.

  • Bulletproof 365 Standard, Managed IT Service

    A managed IT service focused on the Microsoft 365 ecosystem, offering 24×7 service desk support and administration for hybrid infrastructures.

  • Bulletproof Managed AI Ready (MXDR) Security Elite

    This offering is a managed security service that utilizes Microsoft’s security ecosystem, including Microsoft Sentinel and Defender XDR, to provide advanced threat detection and response.

• Amazon Web Services (AWS) Partner Program

  Bulletproof is a member of the Amazon Web Services (AWS) Partner Program as a Select Tier Partner. This partnership indicates that Bulletproof offers consulting and professional services to help customers with their AWS hybrid cloud environments, focusing on security and compliance. While specific service listings on the AWS Marketplace were not identified, the partnership confirms its engagement with the AWS ecosystem.

Bulletproof does not have a presence on the Google Cloud Marketplace.

Key People

• President and Chief Operating Officer: Steven Burns
• President and CEO of the GLI Group: James Maida

Key Facts

• Headquarters: Fredericton, New Brunswick, Canada
• Number of Employees: 251-500
• Annual Revenue: $50M – $100M
• Parent Company: Gaming Laboratories International (GLI)
• Subsidiary Companies: SeNet International Corporation, Terminal
• Publicly Listed: No

Analyst Recognition

There is no information available to indicate that the analyst groups Gartner, Forrester, IDC, or Everest Group recognize Bulletproof in any of their technology categories.