Andor Health develops AI-driven virtual care and clinical collaboration software for healthcare organizations. Its ThinkAndor® platform connects care teams, patients, and families across ambulatory, inpatient, post-acute, and home-based settings, using agentic AI, voice, natural language processing, computer vision, and workflow orchestration to bring clinical context into virtual interactions.
Rather than offering point telehealth alone, Andor Health centers its business on a unified virtual care infrastructure that spans digital intake, virtual hospital operations, patient monitoring, care team coordination, and post-discharge engagement. The platform is designed to help health systems expand clinical capacity, reduce administrative burden, improve response times, and support decentralized care models such as virtual nursing, remote observation, and follow-up beyond the hospital stay.
Offerings, Capabilities, and Integrations
Andor Health combines multimodal AI with workflow automation to support real-time observation, alerting, documentation, and collaboration. Its software is device-agnostic and built to ingest signals from electronic health records, biometric and monitoring devices, patient-reported inputs, and communication channels, then route the right context and next actions to the appropriate clinician or team.
Integration is a core part of the offering. Andor Health aligns its platform with Microsoft Teams and Microsoft cloud services, including Azure OpenAI Service and Azure Communication Services, and it also supports EHR-connected workflows with platforms such as Epic, Oracle Health, and PointClickCare. The company further extends ambient documentation capabilities through integrations such as Augmedix and presents ThinkAndor® as HITRUST e1 certified.
Products and Services
- ThinkAndor®: Andor Health’s flagship AI-driven virtual care and clinical collaboration platform that unifies digital front door, inpatient virtual care, patient monitoring, care team coordination, and transitions in care on a single operational layer.
- Digital Front Door AI Agents: AI-first digital front door capabilities that create virtual waiting room experiences, guide patients to the right line of care, streamline pre-visit intake, and surface actionable patient insights before encounters.
- Virtual Hospital AI Agents: Inpatient virtual care capabilities for virtual nursing, virtual sitting, virtual rounding, remote consults, and other hospital workflows, with deep EHR connectivity and support for scaled deployment across health systems.
- Patient Monitoring AI Agents: Remote and bedside monitoring capabilities that connect with monitoring devices, track patient metrics in real time, prioritize alerts, and support clinician intervention across hospital and home settings.
- Care Team Collaboration AI Agents: Secure, HIPAA-compliant communication and collaboration tools that route notifications, chat, and workflow signals across acute, ambulatory, and post-acute care teams.
- Transitions in Care AI Agents: Post-discharge care coordination capabilities focused on transitional care management, patient engagement, medication reconciliation, follow-up planning, and reducing avoidable readmissions.
- ThinkAndor® Virtual Command Center: A role-based orchestration layer that curates actionable patient lists and coordinates virtual workflows for clinicians, command centers, and distributed care teams.
- Virtual Sitting: AI-supported patient observation that uses software signals on non-proprietary cameras to help detect fall risk, self-harm risk, and elopement risk while extending remote observation coverage.
- Virtual Nursing: Remote nursing support for admissions, routine checks, patient and family education, medication verification, discharge planning, and proactive rounding.
- Ambient Nursing Documentation: AI-enabled conversational documentation for nursing and staff workflows that uses voice and NLP to reduce clicks, accelerate charting, and free bedside teams for direct patient care.
- Virtual Rounding: Configurable virtual rounding workflows that help staff identify, route, and escalate patient needs through a centralized dashboard with AI-based alerts.
- Remote Specialty Consultations: Virtual specialty access capabilities that allow providers to review records, consult remotely, and extend specialist coverage across facilities and underserved areas.
Target Customers
Andor Health primarily serves hospitals, health systems, and integrated delivery networks that need to scale virtual care and clinical collaboration across multiple care settings. Its fit is strongest for organizations looking to unify patient access, inpatient virtual workflows, remote patient monitoring, and care coordination on a single operational layer rather than managing separate point tools.
The platform also aligns with academic medical centers, regional and community hospitals, ambulatory groups, post-acute providers, and senior care organizations that need stronger specialty reach, follow-up after discharge, and support for workforce shortages. Organizations already invested in Microsoft collaboration tools or EHR-centric workflows are a natural fit for Andor Health’s integration-led model.
Cloud Integrations and Marketplace
- Microsoft Azure Marketplace: Andor Health offers ThinkAndor® through Microsoft Azure Marketplace as a cloud application for virtual visits, virtual hospital workflows, remote monitoring, and AI-enabled clinical collaboration.
- Microsoft AppSource: Andor Health maintains a Microsoft AppSource presence for ThinkAndor in Microsoft Teams, supporting secure messaging, notifications, and workflow collaboration for care teams.
Key People
- Raj Toleti: Chairman & CEO
- Pritesh Patel: Chief Operating Officer
- Noel Khirsukhani: Chief Growth Officer
- Srini Surendranath: Chief Product & Strategy Officer
- Joshua G. Briscoe, MD, FACEP: Chief Medical Officer
- Mary Morin, MSN, RN, NEA-BC: Chief Nursing Officer
- Naveen Gupta: Chief Financial Advisor
- David Trevett, Esq.: Chief Legal Counsel
- Jennifer Skitsko: SVP, Marketing
- Paul Tyriver: VP, Development
Key Facts
- Headquarters: Orlando, Florida, United States
- Employees: 51-200 employees
- Annual Revenue: Undisclosed
- Parent Company: None
- Subsidiaries: None
- Publicly Listed: Privately held
